In addition, the FitTrack scale supports dozens of languages, including English, French, Japanese, Chinese, and more. At this point, all I want is my money back and to move forward. Worst customer service ever. Homepage : https://getfittrack.io/ Safety Precautions When Using the FitTrack Smart Scales Worst customer service, company is a scam, Ordered two scales in December that Never Arrived, Terrible customer service and no transparency over Duties and Taxes, Do not buy from Fit Track - items not delivered and still waiting for refund. ... Best Sellers Prime New Releases Gift Ideas Deals Store Customer Service Electronics Home Books Computers Gift Cards Coupons Toys & Games Health & Household Fashion Computer & Video Games Automotive Sell Grocery Sports & Outdoors Beauty & Personal Care Kindle Books Home … It's up to the owner of the third-party app to implement or update features for their app. If the tracking link is not showing any data, kindly wait a few more days for the courier to upload the location of your parcel." Get Seymour Supercenter store hours and driving directions, buy online, and pick up in-store at 1600 E Tipton St, Seymour, IN 47274 or call 812-522-8838 I never got tracking but was told it shipped. FitTrack Brand Page. When I asked for a refund they have told me they can’t because it has been dispatched but cannot tell we where it is and when the order will be arriving. **they said to check the tracking as there is a delay, so I waited another week, going round in circles with trying to tell them the tracking had read the same for all of this time. It is now 1/15/21 and when clicking on the tracking number it STILL says, **** waiting on item. The fact I've never reviewed anything online and I'm taking the time to do this is a statement of how bad my experience with Fittrack has been. I asked for a refund and it was denied. It ended up with "sorry, our agents are not available " auto message and hung up. Contact. Tried for weeks to speak to customer service but there responses were very unprofessional and they told me i needed to pay postage and packaging to send back to Germany … Great product for the price. It is now January 27th. This is a scam it seems for Attorney General consideration. +1 888-627-4376. I bought this product for my partner as it is something she wanted to keep track of her progress effectively. Questions need to be asked on fit tracks own quality control procedures if they are asking customers to do this with new products. ... FitTrack Response. The service … Contact. It ended up with "sorry, our agents are not available " auto message and hung up. BBB is here to help. Only the latest review will count in the company's TrustScore. The ultimate fitness tracking app to help you understand your body and health like never before. However now they will be liable for duties and taxes. Pressing on the training programs would sometime works and sometime scroll the page. Reply. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. lolololol.I even offer to return the product on my dime so they can check it out themselves and apply the refund as they see fit. Be the judge:1. Like other reviewers, I've called multiple times and have been on hold for 40 minutes at which point your call gets disconnected. Their support is a nightmare, the watch is average tech because the HR is always wrong. Everyone that has rated 5 stars is definitely a bot or in on the scam. They answer every question that arises until the client is resolved, so it values the best bathroom scale that works on carpet! Frauds that overspend on Marketing. Fitbit doesn't own or maintain third-party integrations. At this point, I just want our money back for the watches. They also told me I would have to wait and did nit tell me how long or when.absolute jokers, Ordered a atria 2.0 over 3 weeks ago and still dont have item.Requested a refund and still no refund.Spend the little bit extra and get yourself a fit bit and stay away from these amateurs. Where is my order??? It hasn't moved in 3 weeks. All the emails they seem to reply back with seem to be generic BS. The results of FitTrack Scale are incredibly accurate and instant. Ordered a bundle of 2 watches and a scale in early December. Scales don't work and i cant get a resolution or refund despite several attempts. Understand your body better with a smart scale that automatically tracks weight, body fat, BMI and lean mass and shows your trends over time. The best way to … Welcome to Fittrax Fitness Systems! Introducing the most accurate Wi-Fi smart scale. Whether you have a specific question about our Scale, would like to follow up on an order, or just want to let us know how we did, we're here to help. FitTrack Health is the app that brings two of our best selling products together FitTrack’s Dara smart scale: the most accurate BIA scale; and Atria: our easy-to-use smartwatch and fitness tracker. Oups, past 30 days... no more returns or any kind of product warranty. BBB remains operational and focused on serving our business community. I brought it as a X'mas gift for a family member. Read our how-to guides and FAQs on categories and the Trustpilot TrustScore. Wasn't clear on what it was called so it took another call and an email to get the exact name of the app. Unbelievable poor service. Not paying this and told to send back as advertised free shipping to UK. I receive the watch one week later.I could not recharge the watch, I had to jiggle it on the charger for 3 to 5 min to get it to work. Customer service helped at first but since they cant solve i feel they are now just fobbing me off! Introducing the most accurate body Smart Scale. I have asked for a refund by email and the company does not respond. We were asked to reset and calibrate again which we felt was extremely odd given it is only new. That is by categorizing the reviews into a type of 10 sentiments. Please contact OHD customer service. Fittrack Reviews 12 • Average . Has really motivated me. My husband ordered the scale and two watches for a Christmas present. It can be contacted from Monday to Friday, 9 am – 9 pm PST, at the following phone number and email address: 800-990-0181 The scales were ordered 8 weeks ago and still no idea of when they will arrive (if at all). Easily sync up with your smartphone Its a great product, very stylish and nicely fits everywhere whether it be your bathroom, car, office, gym bag, luggage and much more along with the one of the worlds best customer service. You can call customer service at +1 888-627-4376 or fill out the email contact form on the company’s website. I received a tracking number on 12/23/20, XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX. Mask/Fit Fault: You must first determine that there is a proper fit. Created in 2016, FitTrack is a body Smart Scale that has the ability to track a person’s weight, BMI and body fat. So, far the USPS has sent it around to three or four stations. Is now January 19th and still have had no update on order. If you want to get fit and stay fit, you can take control of your active lifestyle with FitTrack. These were Xmas gifts, but the products are missing. Again very cheap products. FitTrack Customer Service. Worst customer service ever Worst customer service ever. I ordered a scale on Nov 28 and have not seen any tracking info yet. They keep in contact with the client and evaluate each case in detail. They’ve now stopped replying to emails completely despite me not receiving the goods I’ve paid for and the comments on their Facebook posts (that they haven’t yet deleted) show I’m not the only one having this issue. I contacted ******** on 12/30/20 and they replied with, on 1/1/21, with, "Upon checking your account, please be advised that your parcel is already in transit, and here are the tracking details.... Kindly understand that the tracking doesn't update on a daily basis and usually, updates will be provided once it reached the next destination. Customer service representatives are friendly and responsive. Called a couple times and waited for more than 40 mins both times. About FitTrack. I emailed customer service and got a snotty email back telling me that the tracking information I had provided was incorrect. Strange to have the scale sent from the uk but the watches from another country when these are sold as a “bundle” and poor practice not to alert buyers that duties may be payable when they sell from different country-specific websites. Meet our support team. BBB Business Profiles generally cover a three-year reporting period. I would like a refund. When I tracked the watches using the info in the order confirmation it showed the package had been despatched. The scale was delivered by Royal Mail within a few days. It's the ultimate scale to keep you in track with your fitness, health or weight loss goals. Absolute scam. Having been waiting for the product for over 3 weeks now it’s difficult for me to write a good review. I have £20 scales that are more sturdy than these.Feel like I’ve paid £10 for the scales and then £50 for the app. 3.2. fitt rack.com. Like so many others on here i have had a terrible experience with Fittrack. After multiple emails and still no idea as to where my watch is! I waited on the telephone, but no one answered. Ordered on Dec 13th, its Jan 17th and still havent recieved it, they take upwards of a week to reply by email. Read honest and … I receive the scale on December 7 2020. Tracking your reviews to improve service and increase customer satisfaction Go to articles Categories and TrustScore. It's February 8th and I still don't have the watch, tracking or a refund. This company is unreachable and totally irresponsible. I have emailed 3 times and each time was promised that I would get my shipment details in a couple of days and yet nothing. **** is waiting for the item. I purchased a fit tracker watch during the start of January and started to assume it wasn't going to arrive until waiting patiently of almost 4 weeks it arrives I'm pleased with what I got however the customer services is slow. Find helpful customer reviews and review ratings for FITTRACK Atria Fitness Watch - Sport Workout Smart Watch - Fit Watch for Women, Men, Kids - Track Heart Rate, Sleep, Breathing at Amazon.com. There is another angle we can use to understand the FitTrack customer reviews. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I CONTINUE TO EMAIL CUSTOMER SUPPORT WITH NO HELP. Eventually they agreed to send out a new set of watches. Without Fit Pro Tracker it's difficult to know who is interested in a gym membership from you, if they have spoken to, by whom and when. 3 weeks and no items. Avoid, there are companies more deserving of your money out there. Call us today for details! The word cloud tells you what descriptive words people used for the product. FitTrack led the charge in democratizing access to health technology with the Dara Smart Scale and Atria Fitness Tracker. Sara. Absolutely shocking service from this company, ordered scales that took 8 weeks to arrive, when they arrived they were clearly 2nd hand and didnt work. Read honest and … Since I could not fix the problem, I wanted to return the product. BBB Business Profiles may not be reproduced for sales or promotional purposes. So difficult to get a refund despite the 30 day guarantee! Called a couple times and waited for more than 40 mins both times. I simply hope I can prevent other people from getting involved with a company that has a very cheap product and do not have any respect for customers.By the way, I also have the scale and it varies from 1 to 3 pounds depending how you stand on it. Go to articles Load more topics. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. If you’ve got a problem with FitTrack’s customer service, take it up with them.-Alastair. I replied that the tracking info was precisely the same as they had provided initially. To get the latest software update, please visit our Software Update page. So I waited on my item, continued to check on the item and then on 1/06/21, I emailed again, reiterating the same thing above about how **** has not received the item and they sent me the SAME exact reply as above on 1/08/21. THEY WONT GIVE ME A REFUND AND THEY WONT GIVE ME MY PACKAGE. Understand your body better with a smart scale that automatically tracks weight, body fat, BMI and lean mass and shows your trends over time. Perform tests, track employees, run reports, synchronize data — all within one easy-to-use software application. The the app that gets you started (FitTrack Health, I believe), but then, to pair the stuff with the tracker, you need … It is cheap and inaccurate.When contacting customer services about a refund, we were advised this could be processed as it’s only over 30 days old. MY PACKAGE IS JUST SITTING AND HAS NOT EVEN BEEN GIVEN TO USPS TO BE SHIPPED. Only good thing about this product is the app information you get.Would I buy them again or recommend- no. No reason given. Read more. I would like people to understand if ordering from the UK it will take a considerable amount of time to expect this delivered as most of there products are shipped from America. The customer service at Fit Track is abhorrent. I ordered a scale on Nov 28 and have not seen any tracking info yet. While I used the review titles for the word cloud above, I used the review contents … I brought it as a X'mas gift for a family member. Our goal is to make sure that every single customer is 100% delighted with us and their FitTrack Product. Honestly the contact system is poor been trying for over 4 weeks now to get my watch! Ordered mine 3 weeks ago and they said it would be delayed due to COVID….and it arrived early! No delivery, no customer service.. shocking. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I pointed this out to them and they sent me a step by step on how to check the tracking again. At this point I just want my money back! Really poor. But so what, since their computer algorithm made a mishmash of the recipient and my own address. I kept checking but there was no update to the tracking. How BBB Processes Complaints and Reviews. This is the worst customer service I have ever experienced. As a matter of policy, BBB does not endorse any product, service or business. Whether you have a specific question about our product, would like to follow up on an order, or just want to let us know how we did, we're here to help. BBB reports on known marketplace practices. Delivery delays and extremely poor customer service response The 1-3 delivery dates provided by this company on the order confirmation is not remotely accurate. This is a terrible experience! . Firstly for the price tag I didn’t expect to have to buy batteries for it!Plastics is very flimsy and not of a good quality at all. Any facial hair, hair getting anywhere under the mask seal, temple hair too far forward, sunken temples or facial scarring, protrusions or blemishes, having the mask too loose or too tight, can all be reason enough to … No email or note explaining that the watch was or would be shipped separately. FitTrack Gold provides comprehensive data management while continuing to support stand-alone operation of the Quantifit. They don’t deliver goods you’ve paid for and send you rude emails making out you’re at fault for the issues that THEY are experiencing. AND IT HAS BEEN OVER 2 MONTHS. When it failed to arrive in the period indicated by the company, I requested 3 times for a date of dispatch to be communicated. I ordered a scale and watch on 12/20/20, the order #XXXXXX. The scale and the Watch. Without Fit Pro Tracker :(With Fit Pro Tracker :) You're struggling to see your leads. Do not buy. FitTrack gave me a tracking number. Do Not buy from them! Customer Reviews are not used in the calculation of BBB Rating, Location of This Business5620 Grace Pl, Commerce, CA 90022-4119, Need to file a complaint? © 2021 Trustpilot, Inc. All rights reserved. You can contact the customer service of the company through mail: support@giddyup.io. The watches however have not arrived. Nowhere on the website does it detail where they will be sent from or that they will be liable for duties and taxes- and at the point I ordered them they wouldn’t have been. I still haven't got a scale delivered after 10 weeks and they having been waiting for the 'fullfillments team' to check what was sent out for 1 month. Unless there's some sort of limitation on Fitbit's side (e.g. I paid for the scale and watch combo and on January 23rd I recover only the scale. The new tracking information shows the watches having been despatched in France. Ordered two scales in December. Why have a phone number if your not going to take phone calls? Henry J Taylor. I bought my scales around 3 months ago and I must say that these arrived very quickly and I've had no problems with them at all and they're a great product. Absolutely disappointed, biggest scam don’t buy. lololol. The Fittrack customer service team is extremely efficient and helpful. I wish I would have read these reviews before I asked for this scale! Customer Sentiments. The FitTrack website is brimming with smart scales and smartwatches that will change the way … Even you can't deliver, the least thing you do is to refund your customer or to give clear information. Fingerhut Credit Accounts are issued by WebBank, Member FDIC. Don't waste your time sending emails as they don't answer them. The scale arrived but we've never received the watches. ACT NOW Click HERE To Get FitTrack Scale From Official Supplier At Low Price. There were no directions with the fitness tracker, so I called customer service and was told to get the app. FitBeat customer support service is committed to offer clients any further information about the product. I checked the tracking often and after the information not changing on the tracking, it just says **** waiting on item. We’ll guide you through the process. I ordered on the 19th April, nearly 2 months down the line I have no idea whether or not this will be delivered as you get a bounce back whenever … I tried to reach them often during december waiting for 30 min on the phone with no answer. Find helpful customer reviews and review ratings for FitTrack Atria Fitness Watch - Sport Workout Smart Watch - Fit Watch for Women, Men, Kids - Track Heart Rate, Sleep, Breathing at Amazon.com. It's the ultimate scale to keep you in track with your fitness, health or weight loss goals. lolololololI should be mad, but It will not help. Easily sync up with your smartphone. FitTrack Customer Service. When I ordered the watches over a month ago this wouldn’t have been a problem. Kindly bear with us in this delivery process. BBB remains operational and focused on serving our business community. 02/07/2021. Search inventory or check stock at your Seymour Supercenter in Seymour, IN. Come get to know us. Its been nearly 2 months since purchased and they’ve never worked. International Association of Better Business Bureaus. I emailed customer service on January 23rd asking for shipment details. critterbit 6th June 2020 At 6:50 pm. Ordered in November. Great product, arrived within 4 days and really easy to use. Mireille. Poor customer service and a shabby company. Disturbing company please dont buy from them. Customer service is an absolute disgrace with no reply's to emails, social media messages etc from them. no Fitbit SDK), then … Miri. By the looks of it, I am not the first. support@getfittrack.com. AVOID THIS COMPANYThe customer service is terrible. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We're real people. @zuwhan Welcome to the Fitbit Community.Thanks for sharing that you contacted FitTrack customer service. If you are looking for a treadmill, elliptical, cross trainer, stationary bike, multi- gym or maybe you're not quite sure yet, our knowledgeable and friendly staff are here to help you make an … Read honest and unbiased product reviews from our users. Find helpful customer reviews and review ratings for FitTrack Dara Smart BMI Digital Scale - Measure Weight and Body Fat - Most Accurate Bluetooth Glass Bathroom Scale at Amazon.com. It would of cost me less and less hassle to have brought it in a shop. Then they said that the parcel was out of stock in one warehouse and sending from another but the shipment number has nit changed and the address it was originally sent from has not been updated. Grant. We are New England’s premier source for state of the art, high quality and dependable fitness equipment. … It seems the label was made and that's it. Our goal is to make sure that every single customer is 100% delighted with us and their FitTrack Scale. Jacob. No, no, no, no, we can't do that, you are past the 30 days. We were wrong. Then DHL Send email saying I have a 54£ duty tax. * Advertised Price Per Month: The advertised price per month is the estimated monthly payment required to be made on your WebBank/Fingerhut Advantage Credit Account for a single item order, or if at any time your account has multiple items on it, then … I’d cut and paste it from the confirmation email that they had sent me so either they were sending out dodgy info to start with or were trying to put the blame back on me. Its taken them longer to resolve! Ordered on november 28 . After 3 attempts, I decide to wait after the christmas period thinking I was helping them clear their workload. **DO NOT BUY!!!!

Sims 4 Money Tree Indoors, Best Paying Jobs In Belize, Trader Joe's Ginger Brew, Handyman Club Of America Drill Bit Set, Treehouse Cabins In Missouri, Optics Warehouse Usa, Where Is Paul Gigot Now, New York Athletic Club Pelham,