Guy didn't finish one of the pieces because he said screws were missing. Sort By. i wish i read the reviews prior!!! I ended up reporting the company to the better business bureau. I am disabled and I require assistance with housekeeping, today my booking was rescheduled without my knowledge, consent, or confirmation an hour before the "professional" was scheduled to arrive, this booking was made over a month ago. He finished the job quickly and neatly and was willing to stay and help if I wanted anything changed. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Read honest and unbiased product reviews from our users. While emails to Handy were always replied within 2 hours, there is no customer service phone number I can call. Select Your Cookie Preferences . We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our … Handy Removals Customer Reviews. Handy automatically scheduled an installation … For a lawn cleanup the guy brought no tools, used a shopvac as a blower and still didn't clean all the … I called for a refund, they said 3 weeks for a check. Tiffany did an outstanding job cleaning our home. And assembled a new bed in a snap! When I had an issue, with a no show, they helped remedy the situation as promptly as they were able. The technician arrived promptly as scheduled bringing all necessary tools. In 2018, the cleaning pros are constantly tardy and the customer service is non-existent. Additional Options . After he left, my son noticed he put the table legs on backwards. Most practical phone in this price.. Read more. I'll definitely request handy service again. I deeply regret getting involved with this sham of a company. Every transaction with them has been smooth (even when I had a reimbursement). Top critical review. 3.9 out of 5 stars. The response you get makes it pretty clear no one actually reads your email. Both times Handy sent a 'pro' housecleaner, the person checked into the app online, messaged me that they are outside, and there was no one outside. Eventually people will catch on... Gain trust and grow your business with customer reviews. Their customer support is worse than Xfinity. I signed up for 6 months of house cleaning. I called them again, they said they never received an invoice (they did), now I have to wait another month. Tip for consumers:They do not provide live customer service or provide a phone number. Handy is a cleaning company helping customers bring their … We have a dedicated Customer Experience Team ready to help. Great service. The employees have found ways around the … If you have any complain or any thing you think that you should tell us about feel free to contact as now. See what our customers have to say about Handy Andy. It is just a wall of silence. He was also friendly and helpful. It is very fast and efficient way to get somebody on a short term … Shop for your Home with Handy … Outstanding professional. The guy who came in did such a shabby job. Very professional. How to get a full refund and cancel accouont? Handy ranks 27th among Cleaning Service sites. Find helpful customer reviews and review ratings for Pigeon by Stovekraft New Handy Mini Plastic Chopper with 3 Blades, Green at Amazon.com. Bought a garage opener at Lowe's and paid $129.00 installation. Cons: Never showed up, Did not complete job, Complete rip off, Took initial fee and an alledged maid service that never occured, Not as described. He looked at the task of putting together a Mayfair.com puzzle of a desk and completed the task with a masked smile within 2 1/2 hours. They were extremely helpful and completed the jobs perfectly. 0 Sign in / look up order Locations Cart 0 Trucks; Trailers & Towing Trailers & Towing. Margarita did such a wonderful cleaning. Timely. I can't recommend Rafael enough! VT 235 NY 10 FL 2 QT 1 TX 1. Include reviews where comments are not available 249. Consumers complaining about Handy most frequently mention customer service, credit card and phone number problems. Do not recommend. 4.4 out of 5. Wayfair is also a scam. Thank you for your review. He worked quickly and efficiently, and he did an excellent installation. Reach us at team@handy.com. You don't know what you are walking into. Read honest and unbiased product reviews from our users. How are ratings calculated? Not only that he rescued me under shatter glass from a divider that fell on me. They complied fully with COVID restrictions. Got the BBB involved and they're still holding out. It did not, and I was never provided with shipment or tracking information. We never could have done it ourselves. Really friendly people. Cory F. Visited our home Monday, January 18,2021 at 10AM to put together a desk. © 2021 Trustpilot A/S. There is no way to contact the installation guy directly either because the phone number with which he used to text messaged me was a Handy number and not monitored. I'd highly recommend Handy, and Eduardo! Fraudulent firm. He also wore his mask for those who are terrified of the cOVid pANdeMic lol. Not wanting to get up and find my phone to call one, I used Handybook. No customer service, seriously, none! I could not believe when I saw. Find helpful customer reviews and review ratings for Ontel Handy Heater | Plug-in Personal Heater | Compact Design | Quick and Easy Heat | Digital Display | Great for Travel | On/Off with Timer at Amazon.com. Trying to resolve problem but nobody answers their phone #*******730. They obviously could care less and I lost $50. They did a great job but the scent from the cleaner is so overwhelming and I’m not sure it’s good for the animals in the house. They suck. AU. Handy.com swore to pay damage expenses if I paid upfront repair costs. Took great care in making sure everything was up to our expectations. I will definitely check in with Handy.com for future projects. Handy was first mentioned on PissedConsumer on Jun 26, 2015 and since then this brand received 96 reviews. 128 Handy reviews. When I demanded a refund, they deflected by offering me a measly 10 dollar credit to appease my "frustrations". We asked her to come back next week for our next booking. Whenever I have a need, I always check with Handy first. Can someone please contact me at 631-402-3042 to discuss my appointment for tomorrow at 264 meigs dr, murfreesboro, tenn. I paid $173 to install 5 wall shelves. U-Haul is here to help. I didn't realize that was going to cause an issue. You've already flagged this Jack 1 review. He never showed, I call handy at 9 & 10 AM and both times they said he was 20 miles out. The desk is beautiful and we are extremely pleased. CS, Asked me where I would like my bike to be set up made sure I sat on it for the height awesome. I ordered a $600 window air conditioner and it was supposed to arrive today. I sent two emails and they have never replied back. They are a middle man to hundreds of businesses. should i continue?? Best, I entered my info on the app as I was (still am) considering a job I need done at home. Four items were assembled in record time. There are lots of issues too. At Handy, I was able to book a technician quickly. Horrible. Hi Esther, Thank you for your review. The reason why i hired a professional was because I wanted a professional service. I'm done with Handy. BEWARE buying anything from Lowe's that Handy has to install. Raphael showed up on the minute! This guy was not a licensed plumber, spent hours watching YouTube tutorials, and ultimately damaged my pipes and cause $4500 in water damage within my walls and ceiling. It wasn't easy, but he managed to nail it (no pun intended). The service was outstanding. Handy has a consumer rating of 2.48 stars from 383 reviews indicating that most customers are generally dissatisfied with their purchases. He did an outstanding job, arriving on time, and cleaning up behind his work. Handy doesn't recognize you as a user, so you can't review it there, either. 4.4 out of 5 stars. He helped me to clean and take the shattered glass to be disposed. My husband has chronic migraines as nausea so we need unscented products please. Job was completed under required time. I pulled the plug on the last job when the customer had already had the work done and Handy listed it. 1492 reviews of Handy "I hosted a friend's 24th birthday at my apartment which quickly devolved. Couldn’t recommend Handypay enough. Eventually the job was completed this morning by the 2nd guy but the overall experience was … The "pro's" can't follow instructions. ReviewFilter; Filter. Clear All. The first red flag for handy is not providing an upfront customer service phone number. Silly me, I assumed they would hold up their end of the bargain and actually clean my house. Great job. First time using Handy for toilet install from Lowes. Read honest and unbiased product reviews from our users. Did amazing work but was 20 minutes late. I hate them. All critical reviews › sudhanshu. We use cookies for analytics, personalization, and ads. The next day a charge for over $1300 appeared on bill. Tip for consumers:For an item of this size, be prepared to have a lot of cardboard recycling & styrofoam trash. Handy is the easiest way to get stuff done around the house. A free inside look at company reviews and salaries posted anonymously by employees. He was extremely professional and worked super hard to assemble our bed set perfectly. To find more information about reviews and trust on Sitejabber.com please visit. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, They would receive way too many calls complaining about surprise charges and just overall bad, They do not use professionals, damaged walls and goods, no response, The Job was completed a day late due to not having proper equipment on hand. Handy lies to its pros. My handy worker was awesome Byron showed up early, brought his own tools & adhered to all covid19 guidelines. You can't. Kudos Byron! Steals money from pros and over charges clients. Share. Best, Darla, CX Team. We’re in this together! We're saddened to hear your thoughts about Handy and that you no longer wish to use our services. Worked fast & good. Apply. We’re in this together! Twice, they have cancelled one hour in advance. I would definitely request her the next time. They say you can see where the service tech is on their app map but it always says "We can't locate your installer at this time." Handy expects you to email them if you have an issue. 8,418 global ratings. I woke up very hungover the next morning and went on my laptop and searched for a cleaning service. Through this I have encountered at least 5 pros. i gave my s.s # as well! Read 1 more review about Handy Only the latest review will count in the company's TrustScore Nadiminty Parvathisam 1 review. They do not use professionals. It's been very hard to book a handy man, so I checked in with Handy.com. The professionals that come all take great pride in their work and do a wonderful job. US. Book in 60 seconds. Liked the phone and it is so convenient.... Wow what can I say Google knocked it out of the ballpark with this phone I've had a note 20 note 10+ Samsung Samsung ultra and I phone and by far for the money this is the best phone good work Google keep it up" "Liked the phone and it is so convenient.... Show more. Read honest and unbiased product reviews from our users. Handy 3-4 years ago was a great product… Handy 3-4 years ago was a great product in my life. 3.9 out of 5. When emailing, please include the full name, email address, and phone number associated with your account. They don't stand by their service or professionals. Get the Handy App Book and manage appointments, message your pro, view pro profiles and ratings, see real-time location of your pro and so much more. Select Your Cookie Preferences. Beware! This is our second time with Handyman.com. It's just a matter of time. Don't need to go into details but let's just say it involved spilled drinks on my floor and a messy bathroom. Find helpful customer reviews and review ratings for JML Handy Heater Compact Plug-In Digital Electric Heater with LED Display 500W at Amazon.com. The site is terrible and their support is awful. Efrain was more than perfect. When emailing, please include the full name, email address, phone number, and booking address associated with your account. They dont pay the proper rates for some of these under described jobs and expect pros to finish without getting paid for thier time. The person came one hour and a half late, and he did not know what he was doing. I requested Handy to put up a full size mirror that I bought from Walmart.com on the wall. And they still yet to respond to resolve any matters with me. I complained and was told if I don't like it, I can pay the cancellation fee of $99. Read honest and unbiased product reviews … Couldn’t recommend Handypay enough. Make. Customer reviews; Customer reviews. Our friendly customer service agents are available 24 hours a day, 7 days a week. Right. Customer service refused my requests for credit, instead telling me how wrong I was. The rooms are shiny clean and smell fresh. He made 10 wholes on my wall(above the mirror, on the sides and below the mirror) and placed the mirror in between the wholes, which also resulted in chipping the paint of the mirror, not to mention it was crooked. I tried to cancel this service and asked them to help me and they never got back to me nor did they offer a refund. Right before the appointment time, my appointment was rescheduled by Handy team to a later date based … Handy.com sent a supposed "professional" to fix my leaky faucet. Excellent & he took his time to make sure I was pleased :), Very professional. He was prompt on time and very professional. I woul recommend both Handy and Alex to anyone. Check out the amazing Handy Dynamic ESC customer reviews. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so … Top-rated local professionals. Thank you for the terrific service! Yes, We're Open! Second time with Handyman.com and VERY PLEASED! Customer Reviews. Find helpful customer reviews and review ratings for Lincoln Electric K2278-1 Handy Core at Amazon.com. Never use them. Kindly reach out to us via email at team@handy.com. 5 star 64% 4 star 20% 3 star 14% 2 star 3% 1 star 0% (0%) 0% Handy Manny. Later that evening, after giving the cleaner a good review, I contacted Handy customer service to inquire about claiming the extra hour as credit, since I intended to use the service again. Thank you. Consumers complaining about Handy most frequently mention customer service, credit card and phone number problems. There were only a couple places that were missed, but overall cleaning was very nice. My pro was on time, professional, skilled, & thorough. All rights reserved. Confirmed Service Customer Oct 22, 2020 As always, fast, … I work and pay my gas to get to jobsites just so they can steal it from me. In 2 days The shelves along with everything in it came crashing on the floor in the middle of the night. Tip for consumers:Think about the exact hours a job will take and all of the things that you need done. The best! The app is easy to use and very straightforward. Write a review. It's also a great value compared to other companies near me. Handy ranks 27th among Cleaning Service sites. Replacement screws arrived and my son picked up where the guy left off and discovered 1/2 of the work he had done was wrong, enough screws were there without new ones. Gave me ideas, stayed within the time allotted. Then they re-schedule for a date without consulting me. The housecleaner stops all communication with the customer after checking into the job online, and they are no where to be found, yet the charge is already made on your bank card. Handy has a consumer rating of 2.53 stars from 383 reviews indicating that most customers are generally dissatisfied with their purchases. So you can't review them there. Handy Manny › Customer reviews; Customer reviews. http://bit.ly/get-handy-app Need assistance? He installed the toilet in under an hour and instructed me about letting the caulking around the base set for 24 hours and not to touch it. So far they have never made it out here. I don't have enough words to express how good worker Efrain is.! Department. I am filing a complaint with the NY Attorney General's office. He also offered to take boxes outside. They did a good job installing chandelier. Prompt and accurate. I had no negative issues and the installer was friendly and professional. Doesn't help if you are standing their with a customer. We were very pleased and appreciative of Raphael's professional and competent manner. 594 reviews from Handy employees about Handy culture, salaries, benefits, work-life balance, management, job security, and more. Fernando was very professional and took pride in his work. There's one thing in common with all of them: they were nice and willing to do what they could. See All Buying Options. Extremely professional and quality service. I would rate Cory F. 5++++. Very fast and easy process Very fast, affordable and easy process. Even with did not delivery the expected job, the company policy is not to refund you at any cost. For an establishment offering housekeeping and handyman services, this is a huge red flag due to the nature of the business, live customer service is required in the event an immediate response is required for theft, damages, etc. Next day with proper ladder and helper. Any business establishment offering housekeeping or handyman services should provide a phone number in case of any issue that might arise that requires an immediate response. Book a cleaner/handyman on web, droid & iOS! I just filled out an app for a cleaning position for handy. He even disconnected the old fixtures and put the bulbs into the new fixtures. The cleaners are fine but the tech people who run this app is the worst. The Handy Happiness Guarantee only applies when you book and pay for a service directly through the Handy platform. Desiree did such a great job of cleaning our house! Will recommend you my friends to use Handypay when they look to do their next renovation. State. My reason for emailing you is to say what wonderful polite, friendly, respectful and helpful men they were. Good customer service too. by Disney. Made the … Not a spot left untouched. Luciana was a great cleaner. She went above and beyond and our house hasn't been this clean in a very long time I highly recommend Tiffany - she is great!! Find helpful customer reviews and review ratings for Hoover H-HANDY 700 PETS HH710TPT, Handheld Cordless Vacuum at Amazon.com. ReviewListingResult; ReviewPagination; 249 Reviews Found 4.7. If not for the tardiness, would give 5 stars. House cleaning, home cleaning, furniture assembly, TV mounting and other handyman services. Job well done Steve. Stay safe with our COVID-19 guide. Handy is extremely unreliable. But some were better than others. I now receive MULTIPLE emails EVERY day with follow-up enquiries, and have been called on my mobile once already.If you dislike pressure tactics, AVOID! 19 global ratings. 3794 reviews of Handy "I absolutely loved this company! We had a challenging installation of a large diptych in a tall stairwell. Not a good sign. Fast and efficient! I called all day and nothing but excuses. I reported this to Handy and they want to offer free assembly on next order. I'm going to go to my local tv station and show them all of these complaints ! Everything was fine. No you simple idiots, I require assistance with housekeeping, it's more than frustrating. She was able to remove a long-standing stain in our bathtub and got rid of the ring around my daughter's computer chair! We offer superior handyman repair services for homes and businesses in Metro Atlanta. They've tried to offer more services, but I need a consistent cleaner, and their consistency is gone. Never again! Products used:In this job, a bed frame from Wayfair. I have so many damaged goods and and a badly damaged wall now and handy just won't respond or make it right. The worst experience I have ever had with company so far. wayfair is insane to have their tied to this company !!! Offering $5 credits isn't customer service. Otherwise, I had a great experience and will most likely use them again for other services. He did a good job cleaning, but threw out $300 worth of stuff. 1 review. Handy Happiness Guarantee. Pros: Sounds good, Lots of services, Convenience, Availability, Yeah. They only communicate with email. For Handy. Kindly send us an email at team@handy.com so we can look over your account. AU. Reply. Products used:This is a furniture assembly service. Thank you for sending Cory. After all, they unhelpfully reminded me, I agreed to these terms when I signed up. Once again I am thrilled with not only the prompt response to my request but the persons sent to my home. I have been trying to contact handy customer service for days and have not gotten a single response to my emails and there is no phone number to call. ... there is absolutely no one to talk to, they want it all automated, so support is like customer support chat where they try to fix your problem with a canned response, and when your problem doesn't quite fit their formula, they hold you … They sell products regardless of whether or not the product is available or in inventory. Don't make the same mistakes everyone else here has made, LISTEN to these reviews, they're all 100% true. I had already paid the installation cost the week before. Like I said, HUGE RED FLAG is the lack of a proper phone number and live customer service. Unedited reviews from recent U-Haul Customers in Richmond. This is frustrating. If I could nitpick for a negative, it would be that they told me they would come between 12-3pm and sure enough he pulls up at 2:45pm. Learn More. So what's the point of it then? I have a Handyman company (2 of us) and thought I was getting in on a great opportunity with Handy... BIG MISTAKE! … I was home and the trash i don't mind but brand new things? The job was perfectly completed! He was professional, knew how to fix everything I asked. Tracy Stratton (Bromley) Dear Mario/Online team On Friday February 26th 2 gentlemen from your firm moved my family and I. They informed me, in a really snide way via email, that this wasn't happening. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. The screws were not inside the walls all the way. Great communication. In other words, don’t worry about this company ignoring your Tweets. Nope. Sort. Its really a shame … And do no client contact except through email which not all clients respond. Their work was flawless and they took great consideration of safety in our home with masks and shoe covers - white glove service! Paid almost $200 for assembly by handy. They cancel an hour before your scheduled bookings then reschedule you without your knowledge, or confirmation. We'd love to look into your concerns. Read honest and unbiased product reviews from our users. I got 2 emails that Jonathan T will be there on 12/13 between 7:00 and 8:30. It's been 2 months, no check. Highly recommend. Find helpful customer reviews and review ratings for Handy Heater - The Wall-Outlet Space Heater at Amazon.com. Handy is sure to reach out whenever you contact them via social media. I needed some help installing new light fixtures. George R. Handy sent an experienced handyman named Alex who built my dresser in the the time estimated with ease. She was wonderful and patient when my kids wanted to follow her around. Learn how to stay safe during COVID-19 in our new guide: First time using Handy service for toilet installation ordered from Lowes. They will answer back the next day if you are lucky. Lowe's should look at dropping this vendor. They moved the furniture around that I needed without causing any damage to walls or furniture. I am waiting for my refund for the install. They went above and beyond with connecting our technology on both our phones and thoroughly explaining all of the devices, how they'd install, why they needed to do what they want to do, etc. They cost me a lot of money that day and were not willing to accept responsibility for their mistake. 128 Handy reviews. The guys were on time. It will complete a month on February 18th, that I sent the first email. Service 206 Sales 43. The worker showed up with a short ladder. Ordered 2 pieces from wayfair. Avoid using them at all costs. Useful. I got the total opposite of professional. 402 people found this helpful . help, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I will absolutely use Handy again. I've used Handy twice before with very good results and yesterday was no different. The worst customer service that I could ever experience I had an appointment scheduled for cleaning as I was moving out of the appointment. Christian was excellent at working with us to achieve the desired placement. P{possible overcharge, Thieves and price high jackers liars 0 rating, Getting a refund when they could not do the job is a huge hassel. I've used Handy for about a 1 1/2 yrs now. HelpHandles, a customer success analytics firm, has Handy at #2 on a “fastest customer response” list. He was an absolute gentleman and professional. Reggie W. Was knowledgeable, efficient, friendly, Sincerely, Work done well. There won't be a next order. So far $375.00 has been taken from me by Handy. I gave the person thar Handy sent me a poor rate, and got an E-Mail from Handy asking me to talk about my experience and they would make it right. Learn more. Handy ranks 74 of 480 in Cleaning Services category. Before he left, he tested the toilet in front of me so I can see and it worked wonderful and the area was all clean when he was finished. Looking Forward To Working with Him Again ☺️. Very skilled. A free inside look at company reviews and salaries posted anonymously by employees. GMC 182 Buick 54 Chevrolet 13. The descriptions of the jobs are usually vague at best. John was very professional, courteous and polite. This place is horrible. A great customer service, money back guarantee and convenient scheduling process -it is so much easier than exhausting process of finding cleaning help yourself (especially if you don't need a full -time housekeeper but occasional help every 2-3 weeks like I do). Over a month later and I've yet to see a penny. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together!

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