She balked and then went out to her work van. ARRIS SurfBoard SBG8300. Some ISPSs do allow the use of more than one modem (connected together with a cable splitter). If a modem is on the master list, then it is approved by the ISP, but it may not have certain features you want (check the purple header at the top of the table). I am about to sign up for service and have the gigablast service, so I am trying to look for a Modem/Router/Voice 3 in 1 that work at that speed. View the numerous Comcast XFINITY approved modems, but it is easier to look at the list below for the top recommended modems. Eliminate the monthly rental fee that your ISP charges you by purchasing your own modem. The difference is in the retail packaging: CM500-100NAS = regular NETGEAR retail box CM500-1AZNAS = Amazon brown frustration-free box. DOCSIS 3.0 vs 3.1: The Comparison [Is it Worth Upgrading?] Maybe They don’t know how to find the right provisioned files? so I bring the modem to the local Xfinity store and give em the story. With that fastest option, what do I need to buy ( modem and router ) for that option with wi-fi? I explained to her that an amplifier would increase the signal strength and that if she wanted to reduce the signal she should install a splitter in line. About 5 minutes later I walked out and overheard her asking her supervisor if she was correct about the amplifier/splitter functions. I am tired of all this run around. It lists the ARRIS SB8300 as having the defective Puma chipset, but I have read elsewhere that the ARRIS SB8200 has the Broadcom BCM3390 chipset; is that accurate? Well, I guess what I Googled it myself and found https://www.xfinity.com/support/devices/#unauth, just enter your address or zip code and select a download speed. I believe I can simply run the cable from the modem directly to the tv in order to watch netflix. Adding more and wider columns would make it difficult to read the tables on such small screens. I spent some time reading articles and threads in this community, and I've tried many of the fixes I found. It took months, and I actually went to xDSL service for awhile, but eventually I was lured back by the high cable speeds. Officially supported DOCSIS 3.1 modems for Comcast XFINITY today are: ARRIS SB8200 Motorola MB8600 NETGEAR C7800 NETGEAR CM1000. If you need phone service, with a modem and router, why not purchase an all-in-one device like the NETGEAR C7100V or the Motorola MT7711. Do not forget to purchase your modem accessories. She also put me on hold to talk with her supervisor to confirm. This site is not Comcast. Why does it have it listed here on ‘your’ list of approved/compatible modem/routers ? At that point I told her to remove ALL the Comcast DVR’s in the house and cancel my TV service. This is based on providers approved list, but it is important that you always check with your provider to ensure compatibility with any provider as we are a third party re-seller and Comcast compatibility policies may change at any time. Keep in mind, most people don’t have access to gigabit speeds (expect that to take a few years to achieve). Downsides to a separate modem would be needing to plug in an additional device to the wall and to the modem. Then I came across your site which is great but I’m a little confused by the chart. Quality routers are more expensive but provide a much stronger connection over a longer range. Before buying from the retailer of your choice, please go to mydeviceinfo.xfinity.com to find certified … 700 D-….6 up. I was stunned already at that point, but there was more to come. So i message them again, to which they say it’s not compatible speed wise and it’s defaulting to the next tier down. Didi. Waiting for ASAP response ! Thanks! Very informative but was hoping someone could give me some guidance. We’ll also cover the Netgear CM1150V and CM500v if you have your own router but we’ll expand on the subject more below. NETGEAR® Nighthawk® ultra-high-speed cable modem for XFINITY® Voice (CM1150V) delivers gigabit-speed cable Internet and the perfect call clarity. Arris, the worldwide leader in cable modems, developed the TM822 for XFINITY from Comcast subscribers. I plan to get xfinity internet-only at 200mbps. You can purchase your own retail modem for use with your Xfinity Internet and/or Voice service, as long as the equipment is certified to work on our network. If you are trying to save money, this is the way to go. I sometimes use the hotspot instead of my home network. It might be time for an upgrade. The two products mentioned should really be enough for you. ISPs will state they support Intel Puma chipset modems, but if there are connection issues, there is only so much an ISP can do. Not questioning the downstream, Frankly I don’t really need that much anyway. In the table above, it was listed as just C6300 (same modem). However I have had no determinable issues until “the upgrade”. 8.80 / 10. The recommendation, Barry, is either wait and see if the CM500V comes back in-stock (when sold by Amazon it is normally priced in the $90 to $100 range; don’t overpay the third-party sellers that have a price premium on the product) or the Motorola MT7711 is your next best and cheapest option. In the future, try to only buy non-Intel Puma chipset devices (avoid modems listed on ApprovedModemList.com with a black diamond ♦ next to the modem model number – do not buy). Question: Is there a device that does VOIP/WIFI at the 1000Gigs that is currently the special being offered by Comcast triple play promotion? Compatiblemodems.com earns a commission for links to Amazon and Ebay. You could bookmark the page and see if it ever gets back in-stock, but it has been out of stock for a new device (sold by Amazon) for several weeks. So I just upgraded to 100 Mbps service. That is all you need to get your Roku up and running at not too steep of a price. I live in Daly City CA, if that matters. They list the CM500-100NAS and the CM500V, but not the plain old CM500 (actually CM500-1AZNAS is the full model name on the box…). This would effectively reduce the signal by half, but she argued that the splitter would “increase” the signal and that she needed to reduce the signal strength with an amplifier. The NETGEAR devices are free from the bad Intel Puma chipset that the ARRIS T25 contains. Clip both coupons on those product pages to get the sale prices. You are not tied to phone service from Comcast. I am also highly technical and know more than ANY tech they can send out or put on the phone. NETGEAR C7100V 24×8 960 Mbps ✅ ✅ (Unfortunately this links to a 400MBPS with voice) on Amazon and the 2000MBPS does not have voice. Stay safe, Prasad! If your local Comcast is telling you can’t use more than one modem, then you are stuck with their rules for their network. After spending much time I ordered the Motorola MG7315. ApprovedModemList.com is a site that lists compatible modems for each ISP. I just need to get this figured out because we have a few adults working from home and and students on home school and i’m about to lost my mind over trying to figure out this set up. When we started working from home this summer, we were having a lot of internet issues so we called Comcast and upgraded our Internet, Phone and TV package. (I am sorry not to be more knowledgeable or facile with my techno-words.) Combo Wifi-Router & eMTA (telephone/voice) support connectivity information is displayed on each modem. ARRIS TM822G DOCSIS 3 TELEPHONEY (EMTA) MODEM (Approved by Comcast, Xfinity, Mediacom, Optimum, WOW, + more) Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. This DOCSIS® 3.1 cable modem with voice supports all of today's Internet service plans and is designed for high-performance Internet in the future. Then you can filter by brand, docsis version, etc. Ok thank you for the FAST reply. If you need more advanced options for WiFi, check out the Best Wireless Routers page. Your best device would be the MOTOROLA MG7540. You can get two of those features in a combo unit for DOCSIS 3.1. Comcast XFINITY Approved Modems Added in September 2020 Motorola MG8702 NETGEAR C6230. Current-gen DOCSIS 3.1 modems are still relatively new (many ISPSs haven’t even upgraded to gigabit speeds yet). But, you may just be in a region where Comcast won’t activate the NETGEAR CM500 unfortunately. If you have more than one device you want to connect to the internet, then you would want a WiFi router. For a cable tech to say what they said is utterly unbelievable. Please visit https://mydeviceinfo.xfinity.com to verify that a specific device will work with your service. A firmware upgrade today may temporarily fix a certain issue, but a later firmware update may introduce new problems. The Motorola SB6120 is an end-of-life device with Comcast (it is an old modem model). Your option is to get a DOCSIS 3.1 modem with voice to get the speed you require and then buy a separate stand-alone router. The Modems Listed Below Are All DOCSIS 3.0 Modems* Indicates a DOCSIS 3.1 Modem♦ Indicates an Intel Puma Chipset Defect – Do Not Buy, Channels: first # refers to downstream channels, second # refers to upstream channels (e.g. For a triple play I was hoping to use the router and just add on a cable modem. I reluctantly agree to bring home one of their gateways to test if it’s line coming in to the house. Here’s the kicker…. But since you would be jumping from 25 Mbps up to around 850 Mbps, that massive jump will feel like “enough” speed. pop the old one back and same old speed. I’ve been a Comcast/Xfinity customer for more than 20 years. Thanks in advance, From there own site. Thanks, Jack, for sharing your experience. https://www.amazon.com/dp/B00J65WQHU/ref=emc_b_5_t# It’s not on your list but is on the Xfinity Supported devices page. This router has been approved by Comcast to work with Xfinity Voice, so you know already that it will work well. Since you proved with a Comcast-provided device you can achieve the upload and download speeds you are looking for, you know it is not the cable wiring. Looking to buy Motorola MT7711 but my question is if I decided to use another VOIP provider (ie Ooma, Voiply, etc) other than Comcast later on can I still use this Motorola device. I’m interested in upgrading to DOCSIS 3.1 (especially since Comcast nearly bricked my DOCSIS 3.0 in April via some “upgrade” to gig, which required us to spend an hour with tech support to partially fix the problems it caused), but if a new gen of 3.1 modems is likely to be released soon, I’d rather wait. I am glad I found this page and hope that you can help. For gigabit speeds, the best cable modem for Xfinity is the NETGEAR CM1000. I am looking at various solutions for me. Pre-owned modems are not recommended as they may not have been deactivated from the previous users’ ISP account. We went to connect it and realized we didn’t have a router. Any suggestions are appreciated. Had been working great until we started to have some intermittent internet issues over the past few weeks and both of us are getting kicked off our work VPN’s while working from home during the pandemic. Comcast XFINITY serves the following areas: AlabamaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaIllinoisIndianaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriNew HampshireNew JerseyNew MexicoOhioOregonPennsylvaniaSouth CarolinaTennesseeTexasUtahVermontVirginiaWashingtonWashington DCWest VirginiaWisconsin. But it’s not like I’ve needed any service from them in quite some time. For enjoying superfast gigabit … Comcast also operates a network of public Wi-Fi hotspotsfor Xfinity Internet subscribers known as Xfinity WiFi that can be used by subscribers on the“Performance” tier of their services or higher. Hello. If you have Comcast Triple Play or Xfinity Voice, then you must buy an approved compatible voice modem with a phone jack such as the ARRIS SVG2482AC, Motorola MT7711 or Netgear C7100v Nighthawk. The ARRIS SVG2482AC is the best modem and router for Xfinity, but it won’t work with Xfinity’s gigabit plan. I then asked her if she could point me to an official list of modems/routers that Xfinity supports. And add the chipset and DOCSIS 3.1 as extra columns. how can be tech limit at 6? You could ask why your modem box has an XFINITY logo on it if they won’t activate it. On the Xfinity CM3024 description page. So rep 2 argues with me for about 15 mins, pushes some files and bam. Your current modem should be providing faster speeds than what you are receiving. Can you recommend the product? I did not get another service and I am saving $2000/year. It does not have the Intel Puma chpiset, so you will not have any problems with it, David. The * symbol indicates DOCSIS 3.1 next to the modem model #. ), Regional Sports Fee (up to $14.45/mo.) Sorry that Comcast put you through this inconvenience. Latest on Approved Modems. You can use another VoIP device with your MT7711 to receive phone service. HE AGREED! That really needs to happen first before several generations of DOCSIS 3.1 modems pile up. If you don’t have a computer or other devices, WiFi is not needed. Cable TV works fine never any problems. And if I want to be able to have wifi in my apartment, will I also need a router? I called Comcast and requested help to get it connected, I was informed this modem is not compatible with the xfinity and that I needed to return it to get a refund. The MT7711 Comcast states will be about 864 Mbps, as well as the C7100V. Equipment, installation, taxes and fees, Broadcast TV Fee (up to $19.45/mo. Optimized for use with XFINITY from Comcast Internet & Voice service, it provides your connection to the Internet plus 2 telephony lines for Voice over IP (VoIP). the next day. Me again… Obviously the internet has worked great over the past year+ without the issues that we have experienced only recently, so that leads me to believe the tech with whom I spoke today was dead wrong about my modem. In 2017, Comcast announced a wireless servicebranded as Xfinity Mobile that allows mobile subscribers to log into these 16 million publicXfinity WiFi hotspots starting at $45 per line each month or $12 per GB used each month. The actual setting-up the WiFi is where the challenge may lie. You will still be able to use the Motorola MT7711. So, what’s going here? 2-year warranty. The ARRIS SVG2482AC is an approved modem for Comcast XFINITY service. but as I previous mentioned, I thankfully haven’t had them yet. I’m technical enough to know what’s going on but not a networking person so I need some help. Here is your simplified solution. I bought the modem you told me to about a year ago, it’s been working till a few weeks ago, but, now, shows, “wifi not connected” ! Yes the Motorola MG7315 is on the official Comcast XFINITY approved modem list. 15 mins later of them fumbling I was at 700Mbps down. Start your Free 30-Day Trial of Amazon Prime, https://www.xfinity.com/support/devices/#unauth, https://www.amazon.com/dp/B00J65WQHU/ref=emc_b_5_t#, Motorola MB7420 (16×4) DOCSIS 3.0 Cable Modem, Motorola MB8600 (32×8) DOCSIS 3.1 Cable Modem, NETGEAR CM500 (16×4) DOCSIS 3.0 Cable Modem, NETGEAR CM1200 (32×8) DOCSIS 3.1 Cable Modem, TP-Link Archer A6 AC1200 Smart WiFi Router, TP-Link Archer AX21 AX1800 WiFi 6 Smart Router, ARRIS SURFboard SB8200 (32×8) DOCSIS 3.1 Cable Modem. ISP … The red X and green check boxes refer to VoIP and WiFi capabilities. They have thrown out random theories most of which have proven false. These people are STUPID in the extreme. This morning I noticed the "Weak Security" alert on my iPhone (ios 14.1). This modem doesn't have built in wifi so you will need a wifi router to connect wirelessly to the internet. Will DOCSIS 3.1 be a bit faster? I have ordered a USB-ethernet adaptor so I can try a direct wired connection to the modem. I have a question you can perhaps help me with. Does anyone want to weigh in? Sorry, Kenneth, you might be confused. You really need a new device. Yes, 1000 Mbps downloading something would be a bit faster, but having over 800 Mbps will be a MASSIVE improvement for you. I am coming from Frontier and a speed test just performed on my computer shows: Download is 24.9MBPS and upload is 1.9MBPS LOL 3) If I do go with a seperate router as you mention above, are there any down sides? Thank you for the reply. If they don’t give you the answer you are looking for, it might be time to upgrade your modem (especially since you are paying for speed you can’t achieve with the Motorola MT7711). We recommend speed & ISP compatible routers for non-wifi modems. I love the list, but could you either add change the “X” or “check” to “No” or “Yes” or add sorting features? The point here is do not take what the Comcast/Xfinity representative you spoke with as the last word. If you look at the product box in the link below, it states that the SVG2482AC is approved for XFINITY service. For just a few dollars more than an 8×4 channel modem, you can get a 16×4 channel modem capable of twice the download speeds (680 Mbps). In the XFINITY approved modem list, the SB8200 is actually listed in the 5th row (the table is alphabetical based on the number of letters, so SB models get listed before SBG models). battery backup options (sold separately) provide Peace of mind during power outages. This one is made by ARRIS and is its SB8200 modem. I’m a bit lost, in trying to determine which modem & router will best suit my needs. If not, then you would need to use your modem ethernet connection. I am serious; this has been my experience . If you are using the Linksys CM3024 the Intel Puma chipset is a major problem and will likely limit your performance for internet connectivity. And yes, you should avoid it as it contains the Intel Puma chipset. Tech Specs: All internet modem devices are DOCSIS 3.0 or 3.1. I also need the voice model. Upgrade Your Owned Modem If you want to enjoy our faster Internet speeds, such as Blast!, a DOCSIS 3.0 or above modem is required. You may want to call again to speak with someone else to try and activate your device. However, Zoom quality has not improved; if anything, it has gotten worse. Select one of these Xfinity approved modems today and stop paying up to $600 every 5 years renting your modem! I’ve just been informed by Comcast (6/9/20) that the Netgear CM500 is not supported, and they won’t try to connect to one. https://images-na.ssl-images-amazon.com/images/I/81fBdjdaNbL._SL1500_.jpg. Sorting could be a feature added in the future if it can be done without hurting page load times and search engine readability. You can rent one of our DOCSIS 3.0 Xfinity xFi Gateways, or you can buy … B) On their website, Comcast/Xfinity does not list one single modem with VOIP that is compatible with 1 gig internet speed. Arris SURFboard SB6190 Cable Modem. Using one of these Gateways. I purchased a roku streaming stick + and changed my Xfinity to Internet only, at 100 Mbps which is way more than I need. So then I ordered the TP LINK Deco M9 Plus AC220 and we attempted to connect it. Motorola MB7420 (16×4) DOCSIS 3.0 Cable Modem $59, Motorola MB8600 (32×8) DOCSIS 3.1 Cable Modem $150, NETGEAR CM500 (16×4) DOCSIS 3.0 Cable Modem $60, NETGEAR CM1200 (32×8) DOCSIS 3.1 Cable Modem $180, TP-Link Archer A6 AC1200 Smart WiFi Router $43, TP-Link Archer AX21 AX1800 WiFi 6 Smart Router $100, ARRIS SURFboard SB8200 (32×8) DOCSIS 3.1 Cable Modem $149. Design The modem will more than pay for itself after just a few months of use. 2. MOTOROLA MG7540 16x4 Cable Modem Plus AC1600 Dual Band Wi-Fi Gigabit Router with DFS, 686 Mbps Maximum DOCSIS 3.0 - Approved by Comcast Xfinity, Cox, Charter Spectrum, More 4.4 out of 5 stars 4,940 $129.98 $ 129 . yes the up is joke. (paying for 1000-35). I am looking to do the same as Sarah, so this is quite helpful! Xfinity Charges $10 Per Month for Modem Equipment Rentals Official WebsiteOfficial Modems ListSelf Install Instructions. ARRIS SURFboard SBG8300 DOCSIS 3.1 Gigabit Cable Modem & AC2350 Dual Band Wi-Fi Router, Approved for Cox, Spectrum, Xfinity & others (black) 4.2 out of 5 stars 1,693 $269.99 I told him I would take 684 speed but every internet speed test I ran on my computer showed I was getting between 10 and 200 tops. Can you please advise if the Arris SB8200 is a solid choice or if there might be another modem that would be better? Approved for Comcast Xfinity, Cox and Charter Spectrum. I’ve read several of the comments and still have a couple of questions. For Xfinity Voice The best router for Xfinity Voice is the Motorola MT7711. But it looks like the choice for modem only that also has a telephone port is almost as expensive as getting a MT7711. For those that want to see the drastic difference in download and upload speeds, you can view this Comcast speed chart. Thank you so very much! Yes, if you want WiFi, you will need either a stand-alone router and DOCSIS 3.1 modem or a combo DOCSIS 3.1 modem and router device (a couple of options are NETGEAR C7800 or NETGEAR CAX80). To be honest, I don’t even miss Comcast. Everything has to be condensed to fit small screens. Said it couldn’t do better then 200Mbps down. This DOCSIS® 3.1 cable modem with voice supports all of today's Internet service plans and is designed for high-performance Internet in the future. Hello, I’m with comcast triple bundle and switching to either Internet or internet/phone bundle and dropping TV. Be aware it will eventually stop working with Comcast’s network. Most TVs are smart TVs (they can connect to the internet). If you have dead spots in your home, mesh routers might be your best bet. At least you got about one year of service out of the device, but Comcast will probably tell you to purchase another modem. Thus approx .75 per channel? Since COVID-19, I’ve been in lots of Zoom meetings and many are of poor quality video/audio, with warnings of low network bandwidth. Well answer me this ! I ended up purchasing the Arris Surfboard SB8200 but stupidly didn’t pay attention to the fact that it was just the cable modem. In fact, Comcast is the only ISP that has approved this modem/router/voice device. so now I’m getting frustrated. The point is, I’m not getting any consistent or valid info from anyone at Comcast. So, it will be close to 1000 Mbps. … Thanks! I got the feeling there is something I’m not being told. Thanks! This seems awfully weird, but there it is. If you want access to xFi features, investigate third-party solutions. The NETGEAR CM500V is currently $87. You could try a faster modem listed above, but something is not right with your service. Correct, Tucker, the ARRIS SB8200 contains the safe Broadcom chipset; the ARRIS SBG8300 contains the bad Intel Puma chipset. Hello, I am hoping forum members or a representative from Comcast can assist with some confusion related to approved 3rd party modems that can used for internet/phone. MOTOROLA SURFBOARD SB6121 DOCSIS 3.0 MODEM(Comcast/Xfinity, APPROVED FOR Charter, Time Warner, Bright house, Roadrunner, Cox, + More!) If you are going with 1 Gig service, you will need a DOCSIS 3.1 modem. Thanks.

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