I have had and continue to enjoy Apple products because they seem to work extremely well however, Apple has an issue here that needs addressing. I checked the Language settings and it is set to United States (English). As reader W.D. It must be frustrating to find that a key on your keyboard sometimes doesn't work. Check whether the brightness on your Mac is turned all the way down, and turn it back up. Once the mac has recognized the Bluetooth keyboard, plug in your wired keyboard and the mac should now recognize that. Test it on a different PC to be sure the USB port isn't the problem. billyha, Mar 12, 2015 2:51 PM in response to Brett Dawson, User profile for user: Thank you. We would need an external keyboard to trigger a few keys during the boot process. No big deal, I expect stuff wears out over time. Brett Dawson, User profile for user: Thanks. I tried everything at least 100 times (well, this is how it felt) and couldn't even get into the deactivate BT part, because I could't type my password to access the computer. Keyboard not recognized I have a Dell 8910. They will tell you what to do next. In his case, he was using a recent Apple Wireless Keyboard. In response to Brett Dawson. Please see that article on. Read More. with Capitain. Every 1-2 days they would both stop working and I would do the special reboot again to fix the issue. Filed Under: How to Tagged With: Keyboard, macOS, Wired, I just found a solution that appears to be working (I’ve tried it three times now). Now reconnect your keyboard and mouse back into your computer. It was working sporadically before. In response to DJ PalomaVuelo. right now, my extended keyboard works but only if I have the other compact keyboard plugged in as well. Press at the same time shiftoptioncontrol (on the left side of the keyboard) and the power button; Let go Unplugged the keyboard, mouse, headset system, and also unplugged the computer. if not, the issue may not be with your Mac but with the external display itself. Which of the steps exactly? I finally remembered something about this from a problem I had a few years ago, deleted the profiles, and now it works. Restart your Mac in Safe Mode. Once I got into my computer, the 4th time I went through this, I went to Preferences and deleted every single BLUETOOTH device, and turned off BLUETOOTH. Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed. Do not press the Shift key. Mac refusing to recognize wired keyboard (new mac keyboard received at Xmas). Thank you for the visit. Feb 25, 2013 9:12 AM in response to Brett Dawson If not click on Window at the top and make sure MIDI Studio is checked. When I connect the Surface Keyboard to macOS, it seems to go fine, I enter the pairing code and everything works, keyboard works. One day, on startup my iMac was searching for those two items, which blocked the use of my keyboard. They work with other devices, but not the keyboard. Select Debug and then Remove all devices. Ensure that there is not anything (debris, dirt, etc) obstructing the connection in the USB port. I have a Mac Mini 2006 with Core Duo 1.66Ghz and an 80GB HDD. Reset NVRAM or PRAM on your Mac. Feb 25, 2013 9:04 AM in response to OrangeMarlin It was working before I paired my PS4 controller to my Mac; since then keyboard does not … Find Command (⌘), Option, P, and R on your keyboard. Use a different PC. If there is, try to remove it. If you're using Microsoft Windows 10 N, install the latest Media Feature Pack. More Obviously things like safe modest etc aren’t possible. Unplug your keyboard and replug it into your Mac firmly and securely. I've tried turning off and on. Find the “com.apple.HIToolbox.plist” file. I called Apple Care and they told me that I got a faulty keyboard and should take it to the Apple Store to be replaced. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana. Technician's Assistant: What version of iTunes are you using to sync your Mac? In case, the keyboard, trackpad, and mouse all are not working for you even on the lock screen, we need to launch the terminal during boot itself. Beyond that, you can't customize the device or load the profiles needed for your game. 5. Feb 25, 2013 8:54 AM in response to Brett Dawson Restart your Mac. To do that force shutdown the system with the physical keys. Click on Bluetooth. The bluetooth screen comes up and says it can't locate my bluetooth keyboard (which I don't have) but does not recognize my USB extended keyboard. You have to remove both the keyboard AND the mouse from the Bluetooth control panel, then restart from the power button (as you won't have any other input.). Nope. Update the software on your Mac. If your mouse or keyboard can be recognized by that computer, you can make things right by trying the following solutions. Here is how: 7. This will check for updates. I have tried toggling the button as suggested; and it still does not recognize the keyboard input. Good post, thank you! The 80GB hard drive has died in this machine. ntomi26, May 10, 2015 2:47 AM in response to OrangeMarlin, User profile for user: In response to Brett Dawson. Unplug your keyboard and replug it into your Mac firmly and securely. Delete preference files. In response to Brett Dawson. Heathertyre, Dec 6, 2016 4:45 PM in response to DJ PalomaVuelo. The forums have been my salvation. My USB keyboard is not recognized by MacOS. In fact, I kept my old keyboard (the one with two keys that don't work) and can plug that back in and it works but the new … To start the conversation again, simply ask a new question. When Razer Synapse doesn't recognize your Razer mouse or keyboard, it could indicate that the peripheral isn't working properly. It is a Logitech G610 wired keyboard with current firmware 104.3.11. If so, I'm not sure what else to tell you. (note: Somebody else mentioned that in the System Preferences, it's not even recognizing a trackpad as being connected and thinks there is a bluetooth keyboard trying to connect. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound. Well, I still dont' know if you have an ancient Mac with an ancient Mac OSX. Check your keyboard batteries if applicable. (I believe that this behaviour is a symptom of the issue) The only button that worked on the computer was the power button. Follow the steps below to see if an update is available for your computer. When your computer is in Safe Mode, test your keyboard, is it working now? Mine worked fine for the first several years, don't remember which SW update added this problem. Improve this answer. Apple's affinity for thin and light product designs is well-known, so it is not often the case that the company chooses to make its existing products thicker. I don't know anything about Panther, so my suggestion may not work. Install the latest Windows support software. It is simple but effective. iMac G4, This time I can’t get it to recognise the keyboard at all (so far). This is an important problem because you will not be able to use your Mac without a keyboard. When you’re troubleshooting, always start with the obvious stuff. If you don't see your device or still need help, contact Apple Support. Two windows should open the Audio Devices, and MIDI Studio. But during manufacturing, they paired the original Mouse and Keyboard to my iMac, so they remained in the profile. In response to Brett Dawson. I wasn't aware of how many people have that USB problem with the extended keyboard. This is really easy. Thanks again, everybody! This is the Human Interface Toolbox settings file. Then release the keys. By simply booting the Macbook in Disk Utility mode, the keyboard and trackpad began working again. Aepfelchen, Oct 29, 2015 4:09 PM in response to DJ PalomaVuelo, User profile for user: Just had this same problem with the Apple USB extended keyboard. Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen. In response to OrangeMarlin. Restart the computer - it may be that while rebooting the Mac recognises the keyboard. Your Mac will restart. You will have to take it to the Apple Store to get it replaced or fixed. Just highlight them and click the "-" button at the bottom to delete those profiles. Follow A few days ago on clicking the mouse to wake the system up from its sleep state I realized that the keyboard was not working. Hold these keys until the computer restarts and you hear the startup sound for a second time. Feb 25, 2013 9:41 AM in response to Brett Dawson Many, many thanks for the hint with the "connect phone to keyboard". Your profile says you're using an iMac G4 with OSX 10.3 (Panther). This one is a bit of a strange tip, but it’s worked for a few people. To restart your Mac, click the Apple menu > Restart. Chasbol, Oct 8, 2015 3:30 AM in response to Brett Dawson, User profile for user: If it's not, click the add button (+) and choose from the languages that appear. I use this computer as a Media Centre PC (not really nesecarry information). This might be an issue between the extended keyboard vs. the compact keyboard. This keyboard is the one that came with the computer when I bought it (I opted for the USB keyboard because I frequently use the calculator pad on the side). Looks like no one’s replied in a while. When your computer restarts, test your keyboard again. I plugged in my phone into my keyboard. Many users reported that mouse left click not working issue sometimes occurs. Tested using 2 original apple adapters: Samson Carbon 61 Midi Keyboard Korg Nanopad 2 Akai LPD8 A few more Roland and Yamaha Keyboards that have midi output. Use … Hold down the Option key and you will see the Library folder in the Go dropdown menu. Any further advice would be greatly appreciated. Mar 12, 2013 1:30 PM in response to Brett Dawson 3. It’s … It worked as soon as I followed the procedure with the phone. This website is not affiliated with Apple. Did Safe Mode fix it? This clears the Bluetooth device table and you'll then need to reset the Bluetooth system. Your email address will not be published. When it is recognized, it randomly stops working for reasons unknown. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report. Reset the SMC of your Mac. Mac OS X (10.3), Jan 24, 2015 5:51 PM in response to Brett Dawson I use a crappy old Bluetooth keyboard and connect it to my mac. In response to OrangeMarlin. i have problem in key e,d,c…. I think Apple said they won’t support my old keyboard but I don’t want to spend a fortune on a new one, especially one that require batteries and to have Bluetooth on (draining the battery). These can be a mouse, keyboard, printer, etc. mac pro, and imac. In response to DJ PalomaVuelo. With a USB keyboard plugged in, I get a message that tells me there's no keyboard connected. Background - I purchased an extended keyboard (one that has the numeric keys on the right side to replace the smaller version that came with my iMac because a couple of keys went bad. Disabled Bluetooth, removed all connections as well. And the USB ports on the iMac are definitely functional. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report. Keep holding the Shift key until you see the login screen. In any case, restart your Mac normally. DJ PalomaVuelo, Jan 24, 2015 5:51 PM in response to Brett Dawson, User profile for user: Then call Apple Care, because you have 90 days of free phone assistance. Try the following tips: 4. In response to Brett Dawson. From the list on the left, select USB. Your Mac is not even recognizing the connection of inbuilt keyboard/trackpad. Stay in touch with This only happens on MacOS (10.14.3) -- not Windows 10 -- and the keyboard firmware is updated and fully functional. Testing to see if a MIDI device is recognized on Mac. The iTunes Store is Unable to Process Purchases at this Time, Fix, How to Use an External Storage Drive with your iPad, Screen Capture Freezing or Lagging on iPhone or iPad, Fix, Unable to Open Office Files on Mac, How to Fix, You Can’t Open the Application (App Name) Because It May Be Damaged or Incomplete, Fix. Mac mini late 2012, Logitech wireless keyboard 800 (Unifying receiver, not Bluetooth) Background (in case any Logitech engineers/experts are out there): I completely uninstalled all Logitech software, preference panes, and the like. Dec 6, 2016 4:45 PM in response to DJ PalomaVuelo Restarting your Mac may fix your issue. OrangeMarlin, Feb 25, 2013 8:54 AM in response to Brett Dawson, Feb 25, 2013 9:04 AM in response to OrangeMarlin, Feb 25, 2013 9:12 AM in response to Brett Dawson, Feb 25, 2013 9:23 AM in response to OrangeMarlin, Feb 25, 2013 9:28 AM in response to Brett Dawson, Feb 25, 2013 9:30 AM in response to OrangeMarlin, Feb 25, 2013 9:41 AM in response to Brett Dawson, User profile for user: Click it to open. You will see a list of devices that are currently connected (it will say so), or a bunch of numbers (usually with no name) that probably were connected in the past. SMC 1 - For MacBook Pros, MacBook Airs, and MacBooks where you can’t remove the battery on your own (i.e. If you can use your Keyboard now the problem may be with one of the other devices. This post will introduce several effective methods to troubleshoot this problem. This article explains how you can fix when your Apple USB keyboard isn’t working as expected. MY 2013 IMAC occasionally does not see my usb keyboard. I suspect the computer doesn’t recognise the input from the keyboard, it may just not provide enough electrical signal or something like that. I'm out of ideas. iMac doesn't recognize USB keyboard 1. The only Bluetooth device that shows up is the wireless trackpad. Safe Mode can take up to 10 minutes so be patient. My MAC quit recognizing my keyboard. Is there anything else I can try to get the keyboard working? Type in Audio MIDI Setup. Since the upgrade, the Mac OS does not seem to recognize my Razer Naga mouse or keyboard. Mouse Left Click Not Working Windows 10 – Here Are Solutions. You'll find the Apple keyboard is connected then the system will then try to find the 'new' mouse input. Check the USB connections. My MAC doesn't recognize my keyboard. To start the conversation again, simply ask a new question. Edit: I just thought of something regarding my comment. I'm surprised that this problem can be mentioned on the Apple Discussion site without any of the people at Apple being aware that this is a problem. Now start up your Mac by pressing the power button. Feb 25, 2013 9:28 AM in response to Brett Dawson Check for Updates. Choose Apple menu > System Preferences, then click Keyboard. It's wise to try a different USB port if you have one available. Boot into Safe Mode. Required fields are marked *. If it is, resetting the SMC is very simple. 1. All postings and use of the content on this site are subject to the. Learn more. I thought maybe the keyboard was shot, but it does work about half the time I do this, and it seems to work fine with other computers. Your email address will not be published. If you like the current tutorial can share with friends/ family or also at the social networking sites. Make sure the keyboard language you use is listed on the left-hand side. Your USB port may be having a power-related problem and resetting the system management controller (SMC) can fix your problem with your keyboard. Also, try replacing the batteries. Disconnect all connected devices from your Mac. Mac Mini :: It Will Not Recognize Keyboard Commands On Boot Jun 2, 2012. In fact, I kept my old keyboard (the one with two keys that don't work) and can plug that back in and it works but the new extended keyboard does not. I have spent countless hours on the phone with Techs, have taken the iMac into an Apple Genius bar where I was told nothing was wrong / clean installed the system after the problem persisted (on the advice of another Apple Tech) -- and the problem still hasn't been solved. I'm going to tell you how to fix this for a modern iMac using Lion or Mountain Lion. Some USB keyboards have batteries. The file stores keyboard default settings. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. Customer service is a beautiful thing. And then click on Advanced, and click off "Open Bluetooth Setup Assistant at startup if no keyboard is detected.". If there is an update available, click the Update Now button. He worked as a Senior Technology Director. I am running the latest version of Apple's OS. If you see an error message, your keyboard keys suddenly stop working, your Mac is no longer recognizing your USB keyboard and you can’t figure out why; this article will help you fix your problem. Do the same for the external display by pressing Ctrl + F2on your keyboard. I think the problem is that the keyboards give off such a low wattage that the mac doesn’t even acknowledge the small input that it is receiving, but when it’s connected to a Bluetooth keyboard it knows to be looking for input from an external device. May 10, 2015 2:47 AM in response to OrangeMarlin Click on Turn Bluetooth On (if it isn’t already). If you can't use your mouse to scroll through a … This is a good set of options, thank you, but none have worked for me. If there is, try to remove it. Disable Filter Keys. Follow the steps below: Shut down your Mac by choosing Shut Down from the Apple menu. Hold down the Shift and Option keys, and then click the Bluetooth icon in the Mac Menu Bar. This is troubleshooting for an external USB keyboard not working so it assumes your laptop keyboard is working fine to perform these steps…, this precedure does not mention specific to laptop, peoples also have mac mini.

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