YOU MAY RETURN YOUR PURCHASE WITHIN 14 DAYS OF DELIVERY FOR A FULL REFUND OF THE PURCHASE PRICE, MINUS THE SHIPPING AND HANDLING TO AND FROM AND A RESTOCKING FEE OF 15%-25% BASED ON THE CONDITION OF THE RETURNED ITEM. You can send the vehicle or parts to Nakto at your own expense; Nakto will repair it and send it back to you at your cost. * In order to keep you completely satisfied and maintain rock bottom prices, our shipping expenses are neither refundable nor reimbursed for any reason. Your feet will be able to touch the ground and there are no worries about losing your. Notable specs include a 500W Rear-Hub motor, 48V Li-On Battery, and 20” Fat Tires. If you have any questions, feel free to contact us at info@electricitycycles.com or call (307) 278-1544. Please make your selections wisely when purchasing parts. Contact their Customer Service Department at service@ecotric.com to approve the return within 30 days of delivery date. Keep in mind that an exchange for an Ecotric product better suited to your needs is also possible. Late or missing refunds (if applicable)If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. Potential customers, you should check with your local law enforcement agency before purchasing about age requirements for riding our electric bicycles. These fenders will keep you and your bike clean. Wheels – 12 months. Here's what Biktrix says about changing from Kph to mph: The Stunner LT is available in a variety of sizes and colours to … To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors' website, within 30 days from the date of your order and we will process the credit accordingly. We will provide the owner a replacement product if the product can not be repaired after a reasonable number of tries as determined by NAKTO EBIKES. We also recommend that the shipment is ensured. Most refunds are fully refunded within 5 days after we receive and process the client’s return. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warrantied parts. Shipping costs of warrantied parts are theÂ. We only replace items if they are defective or damaged. The most stable and safe eBike we sell due to the fat tires, step-through frame, front suspension, and big hydraulic disc brakes. Your initial posting puts you in line for the next technician to assist you. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. 31:24. 8-Speed Shimano Transmission- From climbing steep hills to holding maximum speed on the flats and everything between, Our Shimano 8-speed has you covered. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at support@oyama.com. Increase your bike’s functionality and boost your experience. Sold Out. from $1,899.00. All shipping and transport costs are the responsibility of the bicycle owner. This means if you puncture your tube you are covered! If customer wishes to return product due to minor scratches or imperfections caused during shipping, customer is responsible for returning merchandise at their own expense.Customer must initiate return shipment of the merchandise within 15 days of the purchase date.Preparing your product for Authorized RMA return shipment:1. For that reason we offer a 30 day satisfaction guarantee. Then press and hold the up button to change from kph to mph. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. ... BikTrix was prompt in responding to my concerns and sent replacement parts in a timely manner. Perfect for street and a bit of trail. Increase your bike’s functionality and boost your experience. We offer a full ONE Year warranty on all bicycle batteries to the original purchaser.  City Rider battery is limited to 6 months (180 days). Original receipt of purchase required. 2 ... Biktrix Juggernaut Classic Review - $2.6k Fat Ebike with Fenders. ... Our classic cruiser model, The Biktrix Stunner, new and improved for 2019. No returns will be accepted without a Big Cat ® issued Return Merchandise Authorization (RMA) number. You can return your purchased item for a period of 14 days from the date of your purchase. With a 750W hub-drive motor, the ride isn't just smooth, it's powerful too. These standard dual-piston hydraulic brakes will swiftly and reliably bring you to a halt. Safety on an eBike is key. Biktrix Stunner-X Review - $2k Step-Thru Fat Tire Ebike. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. Replacement batteries are warrantied through original manufacturer’s warranty unless extended warranty is purchased which will be on a pro-rated basis.  Please see ADDITIONAL SERVICES & INFORMATION for additional information regarding our Extend Warranties.\Â,              Required Photos for Damage Claim,               - A photo of the packaging material used inside box (e.g. The new Biktrix Kutty LT Premium Electric Folding Bike is a stronger version of the well-loved Kutty Premium. Sold Out - $ 1,899.00 $ 2,799.00 Save $ 200.00 (9%) 2020 Biktrix Stunner-X Step-Through 750W 48V Mid Drive Electric Bike. The competitor must be an Authorized Retailer of the product in question. Tires & Tubes are covered in this warranty! Thanks, David. You must return the merchandise within 5 business days of receiving the R.M.A. Biktrix Stunner LT Medium. This warranty does not include consumables or normal wear and tear parts (tires, tubes, brake pads, cables and housing, grips). Every QuietKat product comes with a one-year limited warranty against manufacturing defects in materials or workmanship on its battery, controller and motor assembly.  The Biktrix Stunner LT 750W lithium cruiser electric bicycle will get you where you need to be and more. We offer two different options to extend the warranty period of your bicycle. If this is not possible, consult the Dealer Locator on our website to find the nearest OYAMA authorized reseller. Two Wheel Cargo Trailer - January 2021.   Tube replacement will remain at X-Treme’s discretion not to exceed sensible amount.  Shipping & Handling is not included, beyond the original standard warranty, period and will be the responsibility of the customer.   Warranty applies to original bicycle purchaser. THIS WARRANTY DOES NOT COVER: Normal wear and tearImproper assemblyImproper follow-up maintenanceInstallation of components, parts, or accessories not originally intended for or compatible with the bicycle as soldDamage or failure due to accident, misuse, abuse, or neglectLabor charges for part replacement or changeoverBikes used for commercial activities, including those in rental, demo, or security fleets. Warranty claims may be submitted to naktoservice@gmail.com. To be eligible for a return, your item must be unused and in the same condition that you received it. Shipping costs of warrantied parts are not included and are the responsibility of the consumer, If the vehicle is technically or mechanically modifiedÂ, Subsequent conversion/installation of incompatible or non-original parts, Wearing parts (parts that would normally wear with normal to moderate use), Repairs that have not been carried out by trained specialists or Authorized Big Cat ® dealers, Inappropriate use/transport (extreme off road conditions such as stunts), Damage resulting from incorrect adjustment(s) or worn components, Damage caused by extreme weather conditions, Damage due to unsuitable cleaning agents, utensils such as high-pressure cleaners or the additives used, Bump stops in forks and shock systems (applies to models with suspension fork), Coatings on fork stanchions and shock absorber pistons (applies to models with suspension fork). We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. This warranty pertains to any of the essential electric bicycle components that are found defective, provided that the product was used in a standard and controlled manner, and that it was maintained according to the manufacturer’s instruction manual. This service may require your signature when the parcel is delivered. e-JOE product without presented proof of purchase from an authorized e-JOE dealer AND photo/video evidence of the defect; e-JOE product purchased from an unauthorized e-JOE dealer; e-JOE product with an expired warranty period; e-JOE product transferred to a subsequent purchaser or owner; normal wear and tear (scrapes, scratches etc. ... 2019 Biktrix Stunner Review - $2.2k Mid-Drive Cruiser Ebike. Essential components include the bicycle frame, electric motor, battery, display console and controller. The Stunner LT is one of the most comfortable electric cruisers on the market today. X-Treme offers a ONE-Year limited warrantyÂ. Select Options. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling.  We encourage, beg, and plead that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. Green Bike – Electric Motion LLC will charge a client an additional 15% in case the return item is damaged by the client’s use and/or is not in the original package. Will usually ship in 1 - 2 business days We will offer the option to extend your warranty for the entire life of your bicycle! Any shipping damage during the ship-back may incur in a deduction from the total refund.Â. I was excited to check out the entire line up of the new Biktrix bikes, and today I got to check out another version of the Stunner, the Stunner LT. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. You can style out your Biktrix Stunner LT with accessories that show off your style. Your warranty will be void if any modifications are made to the original design of the bike.    X-Treme will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers.  X-Treme will, however, offer free lifetime technical support access on these products & if parts are needed those parts may be purchased direct from X-Treme. Â, Your warranty begins the day the bicycle is delivered to you.  This warranty covers manufacturer defects and defaults only. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. A cruiser style bike is already the defacto most comfortable bike due to its sit-up straight riding position and relaxed shoulder level arm height. Whether you're up against sand, mud or snow, these tires will handle it with ease.               - Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides). Their comfort is accredited to the laid-back style frame, sit-up straight riding position and relaxed shoulder level arm height. Batteries warranty will be on a prorated basis, see chart below - refer to months 1 - 24. Online Headquarters Once your Enzo eBike is registered (http://www.enzoebike.com)with Enzo eBike LLC, we provide each original retail purchaser a warranty against defects in materials and workmanship, as stated below: This warranty applies to 2017 and newer model bicycles. The Stunner LT 750W Fat Tire Step-Through Cruiser is one of the few eBikes offered in 3 different frame & wheel sizes which can accommodate riders between 4'8" and 6'6". The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Customer is responsible for returning merchandise at their own expense. Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold, Damage or failure due to accident, misuse, abuse, or neglect, Damages resulting from failure to follow Instructions for Use and Warnings as provided in the Owner’s, Damages resulting from improper charging of the battery pack or use of any charger not supplied by Enzo eBikes LLC, Labor charges for part replacement or changeoverThis warranty is void in its entirety by any modification of the frame, fork, or components. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. If your order is in stock, it will usually ship between one to three business days from the date of your order. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Perfect fit! How do you change the stunner lt speedo from kph to mph? A 1% fee is added for every mile over 10 miles. and possibly falling while trying to get on it. Add big fat tires and a cushy seat and you are riding a cloud in style - the all-new Biktrix Stunner LT. With a strong and reliable 750W motor and 48V 14.5Ah battery (up to 21Ah if you want), this bike will roll all day. The Stunner is an electric cruiser bike with a powerful hub-drive motor, capable and comfortable fat tires, and a a relaxed seating style. This warranty does not mean “indestructible” as all materials can fail if pushed beyond design and manufacturing limits. Biktrix Stunner-X 750W 48V Cruiser Fat Tire Mid-Drive Step-Through eBike. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. Cruisers are some of the most comfortable bikes to ride. This warranty only covers OYAMA bicycles sold through authorized OYAMA resellers and maintained per our recommended scheduled maintenance described below. Tires will be replaced when worn or due to manufacturer defect not to exceed one set per year. This comfortable step through city electric bike is accredited to it's laid-back style frame, sit-up straight riding position and relaxed shoulder level arm height. Labor costs beyond what your original reseller offers are the responsibility of the bicycle owner. The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax. In the event of a product return, BackCountry eBikes will not accept the return of promotional items associated with that sale. How do I change from km to miles? We will not offer warranty service to second owners.   No other brand offers this extensive warranty. If vehicle is used but not limited to stunts, jumping from ramps, stairs or elevated. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you receive a refund, the cost of return shipping will be deducted from your refund. Warranty replacement will not be given for components not returned (if requested) to OYAMA. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer. All claims to this warranty must be made through NAKTO. Returns will not be accepted without a completed form which will require photos/videos and documentation from a certified service mechanic. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. Â. However, 25% of the purchase price is non-refundable and purchaser is responsible for return shipping fees.   The original shipping charges are non-refundable. If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. Each NAKTO EBIKE is covered under our manufacturer's one year warranty for the original owner against all manufacturing defects. The Biktrix Stunner LT Fat Tire Step Through Cruiser is one of the few eBikes available with different size wheels and frames to fit almost anyone.

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