Best, John was very professional, courteous and polite. I woke up very hungover the next morning and went on my laptop and searched for a cleaning service. We'd love to look into your concerns. Next day with proper ladder and helper. They say you can see where the service tech is on their app map but it always says "We can't locate your installer at this time." Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, They would receive way too many calls complaining about surprise charges and just overall bad, They do not use professionals, damaged walls and goods, no response, The Job was completed a day late due to not having proper equipment on hand. Wayfair is also a scam. Not only that he rescued me under shatter glass from a divider that fell on me. Handy has a consumer rating of 2.48 stars from 383 reviews indicating that most customers are generally dissatisfied with their purchases. Don't need to go into details but let's just say it involved spilled drinks on my floor and a messy bathroom. Read honest and unbiased product reviews from our users. After all, they unhelpfully reminded me, I agreed to these terms when I signed up. HelpHandles, a customer success analytics firm, has Handy at #2 on a “fastest customer response” list. They did a good job installing chandelier. They only communicate with email. The employees have found ways around the … Customer reviews; Customer reviews. And assembled a new bed in a snap! They've tried to offer more services, but I need a consistent cleaner, and their consistency is gone. Sincerely, Great communication. 3794 reviews of Handy "I absolutely loved this company! We were very pleased and appreciative of Raphael's professional and competent manner. They will answer back the next day if you are lucky. All rights reserved. Not a spot left untouched. The desk is beautiful and we are extremely pleased. Very fast and easy process Very fast, affordable and easy process. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. I sent two emails and they have never replied back. Any business establishment offering housekeeping or handyman services should provide a phone number in case of any issue that might arise that requires an immediate response. We’re in this together! I have a Handyman company (2 of us) and thought I was getting in on a great opportunity with Handy... BIG MISTAKE! For an establishment offering housekeeping and handyman services, this is a huge red flag due to the nature of the business, live customer service is required in the event an immediate response is required for theft, damages, etc. help, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. After he left, my son noticed he put the table legs on backwards. I now receive MULTIPLE emails EVERY day with follow-up enquiries, and have been called on my mobile once already.If you dislike pressure tactics, AVOID! Top-rated local professionals. Like I said, HUGE RED FLAG is the lack of a proper phone number and live customer service. I ended up reporting the company to the better business bureau. Luciana was a great cleaner. There are lots of issues too. A free inside look at company reviews and salaries posted anonymously by employees. Clear All. Timely. You don't know what you are walking into. Not a good sign. Got the BBB involved and they're still holding out. I pulled the plug on the last job when the customer had already had the work done and Handy listed it. How are ratings calculated? See All Buying Options. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so … I tried to cancel this service and asked them to help me and they never got back to me nor did they offer a refund. I can't recommend Rafael enough! I entered my info on the app as I was (still am) considering a job I need done at home. First time using Handy for toilet install from Lowes. House cleaning, home cleaning, furniture assembly, TV mounting and other handyman services. Read honest and unbiased product reviews from our users. How to get a full refund and cancel accouont? They were extremely helpful and completed the jobs perfectly. Handy is the easiest way to get stuff done around the house. Most practical phone in this price.. Read more. The job was perfectly completed! Efrain was more than perfect. … Handy Happiness Guarantee. I woul recommend both Handy and Alex to anyone. I called them again, they said they never received an invoice (they did), now I have to wait another month. He helped me to clean and take the shattered glass to be disposed. I was home and the trash i don't mind but brand new things? AU. AU. I called all day and nothing but excuses. The reason why i hired a professional was because I wanted a professional service. He worked quickly and efficiently, and he did an excellent installation. Learn more. The rooms are shiny clean and smell fresh. The app is easy to use and very straightforward. We use cookies for analytics, personalization, and ads. In other words, don’t worry about this company ignoring your Tweets. They did a great job but the scent from the cleaner is so overwhelming and I’m not sure it’s good for the animals in the house. should i continue?? Silly me, I assumed they would hold up their end of the bargain and actually clean my house. When I had an issue, with a no show, they helped remedy the situation as promptly as they were able. I have been trying to contact handy customer service for days and have not gotten a single response to my emails and there is no phone number to call. 3.9 out of 5. Gave me ideas, stayed within the time allotted. George R. Handy sent an experienced handyman named Alex who built my dresser in the the time estimated with ease. It wasn't easy, but he managed to nail it (no pun intended). 128 Handy reviews. Consumers complaining about Handy most frequently mention customer service, credit card and phone number problems. Did amazing work but was 20 minutes late. He installed the toilet in under an hour and instructed me about letting the caulking around the base set for 24 hours and not to touch it. I could not believe when I saw. Get the Handy App Book and manage appointments, message your pro, view pro profiles and ratings, see real-time location of your pro and so much more. Handy was first mentioned on PissedConsumer on Jun 26, 2015 and since then this brand received 96 reviews. Customer service refused my requests for credit, instead telling me how wrong I was. The worker showed up with a short ladder. Read honest and unbiased product reviews from our users. ReviewListingResult; ReviewPagination; 249 Reviews Found 4.7. Pros: Sounds good, Lots of services, Convenience, Availability, Yeah. I'd highly recommend Handy, and Eduardo! He made 10 wholes on my wall(above the mirror, on the sides and below the mirror) and placed the mirror in between the wholes, which also resulted in chipping the paint of the mirror, not to mention it was crooked. She was able to remove a long-standing stain in our bathtub and got rid of the ring around my daughter's computer chair! Handy is extremely unreliable. Made the … Four items were assembled in record time. So you can't review them there. We’re in this together! I got 2 emails that Jonathan T will be there on 12/13 between 7:00 and 8:30. There were only a couple places that were missed, but overall cleaning was very nice. The Handy Happiness Guarantee only applies when you book and pay for a service directly through the Handy platform. Never again! Right. i wish i read the reviews prior!!! Service 206 Sales 43. In 2018, the cleaning pros are constantly tardy and the customer service is non-existent. Check out the amazing Handy Dynamic ESC customer reviews. Products used:In this job, a bed frame from Wayfair. Both times Handy sent a 'pro' housecleaner, the person checked into the app online, messaged me that they are outside, and there was no one outside. Before he left, he tested the toilet in front of me so I can see and it worked wonderful and the area was all clean when he was finished. The professionals that come all take great pride in their work and do a wonderful job. Handy ranks 74 of 480 in Cleaning Services category. Eventually the job was completed this morning by the 2nd guy but the overall experience was … Worked fast & good. Extremely professional and quality service. Prompt and accurate. Best, Darla, CX Team. Reggie W. Was knowledgeable, efficient, friendly, I called for a refund, they said 3 weeks for a check. Looking Forward To Working with Him Again ☺️. Lowe's should look at dropping this vendor. Avoid using them at all costs. Cory F. Visited our home Monday, January 18,2021 at 10AM to put together a desk. Will recommend you my friends to use Handypay when they look to do their next renovation. He also wore his mask for those who are terrified of the cOVid pANdeMic lol. Yes, We're Open! The cleaners are fine but the tech people who run this app is the worst. Twice, they have cancelled one hour in advance. Handy has a consumer rating of 2.53 stars from 383 reviews indicating that most customers are generally dissatisfied with their purchases. I just filled out an app for a cleaning position for handy. He even disconnected the old fixtures and put the bulbs into the new fixtures. Don't make the same mistakes everyone else here has made, LISTEN to these reviews, they're all 100% true. They dont pay the proper rates for some of these under described jobs and expect pros to finish without getting paid for thier time. Find helpful customer reviews and review ratings for Lincoln Electric K2278-1 Handy Core at Amazon.com. Handy.com swore to pay damage expenses if I paid upfront repair costs. She went above and beyond and our house hasn't been this clean in a very long time I highly recommend Tiffany - she is great!! This is frustrating. Thank you for sending Cory. So far they have never made it out here. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our … Steals money from pros and over charges clients. This place is horrible. There is no way to contact the installation guy directly either because the phone number with which he used to text messaged me was a Handy number and not monitored. They cancel an hour before your scheduled bookings then reschedule you without your knowledge, or confirmation. Their customer support is worse than Xfinity. Excellent & he took his time to make sure I was pleased :), Very professional. I will absolutely use Handy again. Find helpful customer reviews and review ratings for Handy Heater - The Wall-Outlet Space Heater at Amazon.com. Handy is sure to reach out whenever you contact them via social media. It will complete a month on February 18th, that I sent the first email. 1492 reviews of Handy "I hosted a friend's 24th birthday at my apartment which quickly devolved. Read 1 more review about Handy Only the latest review will count in the company's TrustScore Nadiminty Parvathisam 1 review. My reason for emailing you is to say what wonderful polite, friendly, respectful and helpful men they were. I didn't realize that was going to cause an issue. Do not recommend. I'll definitely request handy service again. I have so many damaged goods and and a badly damaged wall now and handy just won't respond or make it right. Confirmed Service Customer Oct 22, 2020 As always, fast, … Everything was fine. My pro was on time, professional, skilled, & thorough. They don't stand by their service or professionals. He looked at the task of putting together a Mayfair.com puzzle of a desk and completed the task with a masked smile within 2 1/2 hours. Can someone please contact me at 631-402-3042 to discuss my appointment for tomorrow at 264 meigs dr, murfreesboro, tenn. Even with did not delivery the expected job, the company policy is not to refund you at any cost. They are a middle man to hundreds of businesses. Very skilled. He was professional, knew how to fix everything I asked. I needed some help installing new light fixtures. At Handy, I was able to book a technician quickly. Good customer service too. Find helpful customer reviews and review ratings for Hoover H-HANDY 700 PETS HH710TPT, Handheld Cordless Vacuum at Amazon.com. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! He was extremely professional and worked super hard to assemble our bed set perfectly. 4.4 out of 5. Read honest and unbiased product reviews … Our friendly customer service agents are available 24 hours a day, 7 days a week. I complained and was told if I don't like it, I can pay the cancellation fee of $99. Find helpful customer reviews and review ratings for JML Handy Heater Compact Plug-In Digital Electric Heater with LED Display 500W at Amazon.com. I had no negative issues and the installer was friendly and professional. Paid almost $200 for assembly by handy. Doesn't help if you are standing their with a customer. The "pro's" can't follow instructions. They obviously could care less and I lost $50. I gave the person thar Handy sent me a poor rate, and got an E-Mail from Handy asking me to talk about my experience and they would make it right. I've used Handy for about a 1 1/2 yrs now. Sort. To find more information about reviews and trust on Sitejabber.com please visit. Ordered 2 pieces from wayfair. Great job. Handy was to install a lock, they could not do it. Fast and efficient! I deeply regret getting involved with this sham of a company. Highly recommend. I don't have enough words to express how good worker Efrain is.! GMC 182 Buick 54 Chevrolet 13. Read honest and unbiased product reviews from our users. Handy ranks 27th among Cleaning Service sites. Include reviews where comments are not available 249. Reply. This guy was not a licensed plumber, spent hours watching YouTube tutorials, and ultimately damaged my pipes and cause $4500 in water damage within my walls and ceiling. He was prompt on time and very professional. Offering $5 credits isn't customer service. I'm going to go to my local tv station and show them all of these complaints ! I had already paid the installation cost the week before. The response you get makes it pretty clear no one actually reads your email. The service was outstanding. BEWARE buying anything from Lowe's that Handy has to install. I would rate Cory F. 5++++. Select Your Cookie Preferences . wayfair is insane to have their tied to this company !!! If not for the tardiness, would give 5 stars. The worst customer service that I could ever experience I had an appointment scheduled for cleaning as I was moving out of the appointment. A free inside look at company reviews and salaries posted anonymously by employees. I work and pay my gas to get to jobsites just so they can steal it from me. Unedited reviews from recent U-Haul Customers in Richmond. If I could nitpick for a negative, it would be that they told me they would come between 12-3pm and sure enough he pulls up at 2:45pm. Kindly send us an email at team@handy.com so we can look over your account. Nope. She was wonderful and patient when my kids wanted to follow her around. And do no client contact except through email which not all clients respond. They informed me, in a really snide way via email, that this wasn't happening. 128 Handy reviews. Thank you for your review. U-Haul is here to help. When I demanded a refund, they deflected by offering me a measly 10 dollar credit to appease my "frustrations". For Handy. Handy doesn't recognize you as a user, so you can't review it there, either. Handy expects you to email them if you have an issue. There's one thing in common with all of them: they were nice and willing to do what they could. CS, Asked me where I would like my bike to be set up made sure I sat on it for the height awesome. When emailing, please include the full name, email address, and phone number associated with your account. Handy automatically scheduled an installation … http://bit.ly/get-handy-app Need assistance? Outstanding professional. I am disabled and I require assistance with housekeeping, today my booking was rescheduled without my knowledge, consent, or confirmation an hour before the "professional" was scheduled to arrive, this booking was made over a month ago. Later that evening, after giving the cleaner a good review, I contacted Handy customer service to inquire about claiming the extra hour as credit, since I intended to use the service again. Not wanting to get up and find my phone to call one, I used Handybook. Select Your Cookie Preferences. Horrible. The guy who came in did such a shabby job. Tracy Stratton (Bromley) Dear Mario/Online team On Friday February 26th 2 gentlemen from your firm moved my family and I. Fraudulent firm. My husband has chronic migraines as nausea so we need unscented products please. So what's the point of it then? All critical reviews › sudhanshu. Handy lies to its pros. Tip for consumers:Think about the exact hours a job will take and all of the things that you need done. He did a good job cleaning, but threw out $300 worth of stuff. He also offered to take boxes outside. We have a dedicated Customer Experience Team ready to help. Its really a shame … When emailing, please include the full name, email address, phone number, and booking address associated with your account. Top critical review. Learn how to stay safe during COVID-19 in our new guide: 3.9 out of 5 stars. Through this I have encountered at least 5 pros. Share. i gave my s.s # as well! It did not, and I was never provided with shipment or tracking information. Otherwise, I had a great experience and will most likely use them again for other services. State. Department. by Disney. First time using Handy service for toilet installation ordered from Lowes. I will definitely check in with Handy.com for future projects. Beware! Second time with Handyman.com and VERY PLEASED! VT 235 NY 10 FL 2 QT 1 TX 1. Eventually people will catch on... Gain trust and grow your business with customer reviews. Whenever I have a need, I always check with Handy first. I requested Handy to put up a full size mirror that I bought from Walmart.com on the wall. Handy Manny › Customer reviews; Customer reviews. 19 global ratings. Kudos Byron! I reported this to Handy and they want to offer free assembly on next order. Took great care in making sure everything was up to our expectations. I paid $173 to install 5 wall shelves. Find helpful customer reviews and review ratings for Ontel Handy Heater | Plug-in Personal Heater | Compact Design | Quick and Easy Heat | Digital Display | Great for Travel | On/Off with Timer at Amazon.com. Stay safe with our COVID-19 guide. They sell products regardless of whether or not the product is available or in inventory. Once again I am thrilled with not only the prompt response to my request but the persons sent to my home. It is just a wall of silence. Couldn’t recommend Handypay enough. Make. Read honest and unbiased product reviews from our users. Tip for consumers:They do not provide live customer service or provide a phone number. You've already flagged this Jack 1 review. Tip for consumers:For an item of this size, be prepared to have a lot of cardboard recycling & styrofoam trash. It is very fast and efficient way to get somebody on a short term … Replacement screws arrived and my son picked up where the guy left off and discovered 1/2 of the work he had done was wrong, enough screws were there without new ones. 402 people found this helpful . You can't. I ordered a $600 window air conditioner and it was supposed to arrive today. The next day a charge for over $1300 appeared on bill. ... there is absolutely no one to talk to, they want it all automated, so support is like customer support chat where they try to fix your problem with a canned response, and when your problem doesn't quite fit their formula, they hold you … Thank you for the terrific service! © 2021 Trustpilot A/S. Customer Reviews. The descriptions of the jobs are usually vague at best. I got the total opposite of professional. 8,418 global ratings. Consumers complaining about Handy most frequently mention customer service, credit card and phone number problems. He was also friendly and helpful. Over a month later and I've yet to see a penny. It's also a great value compared to other companies near me. They suck. Learn More. Products used:This is a furniture assembly service. 4.4 out of 5 stars. Handy ranks 27th among Cleaning Service sites. It's been 2 months, no check. The housecleaner stops all communication with the customer after checking into the job online, and they are no where to be found, yet the charge is already made on your bank card. The site is terrible and their support is awful. I am waiting for my refund for the install. They moved the furniture around that I needed without causing any damage to walls or furniture. I would definitely request her the next time. A great customer service, money back guarantee and convenient scheduling process -it is so much easier than exhausting process of finding cleaning help yourself (especially if you don't need a full -time housekeeper but occasional help every 2-3 weeks like I do). Trying to resolve problem but nobody answers their phone #*******730. Christian was excellent at working with us to achieve the desired placement. So far $375.00 has been taken from me by Handy. Fernando was very professional and took pride in his work. And they still yet to respond to resolve any matters with me. Kindly reach out to us via email at team@handy.com. The person came one hour and a half late, and he did not know what he was doing. This is our second time with Handyman.com. Handy is a cleaning company helping customers bring their … Cons: Never showed up, Did not complete job, Complete rip off, Took initial fee and an alledged maid service that never occured, Not as described. Find helpful customer reviews and review ratings for Pigeon by Stovekraft New Handy Mini Plastic Chopper with 3 Blades, Green at Amazon.com. No customer service, seriously, none! 594 reviews from Handy employees about Handy culture, salaries, benefits, work-life balance, management, job security, and more. They complied fully with COVID restrictions. We had a challenging installation of a large diptych in a tall stairwell. Useful. Tiffany did an outstanding job cleaning our home. Shop for your Home with Handy … Great service. I'm done with Handy. It's been very hard to book a handy man, so I checked in with Handy.com. Hi Esther, Thank you for your review. See what our customers have to say about Handy Andy. Thank you. I hate them. Raphael showed up on the minute! Really friendly people. For a lawn cleanup the guy brought no tools, used a shopvac as a blower and still didn't clean all the … He was an absolute gentleman and professional. Reach us at team@handy.com. Additional Options . The first red flag for handy is not providing an upfront customer service phone number. We offer superior handyman repair services for homes and businesses in Metro Atlanta. Their work was flawless and they took great consideration of safety in our home with masks and shoe covers - white glove service! Write a review. Apply. Handy.com sent a supposed "professional" to fix my leaky faucet. Sort By. I signed up for 6 months of house cleaning. Job was completed under required time. Very professional. We asked her to come back next week for our next booking. But some were better than others. The worst experience I have ever had with company so far. Job well done Steve. Desiree did such a great job of cleaning our house! P{possible overcharge, Thieves and price high jackers liars 0 rating, Getting a refund when they could not do the job is a huge hassel. The guys were on time. We never could have done it ourselves. In 2 days The shelves along with everything in it came crashing on the floor in the middle of the night. Book a cleaner/handyman on web, droid & iOS! I am filing a complaint with the NY Attorney General's office. They went above and beyond with connecting our technology on both our phones and thoroughly explaining all of the devices, how they'd install, why they needed to do what they want to do, etc. Never use them. US. Then they re-schedule for a date without consulting me. ReviewFilter; Filter. He finished the job quickly and neatly and was willing to stay and help if I wanted anything changed. While emails to Handy were always replied within 2 hours, there is no customer service phone number I can call. They cost me a lot of money that day and were not willing to accept responsibility for their mistake. We're saddened to hear your thoughts about Handy and that you no longer wish to use our services. Work done well. Margarita did such a wonderful cleaning. Handy Removals Customer Reviews. It's just a matter of time. Handy 3-4 years ago was a great product… Handy 3-4 years ago was a great product in my life. There won't be a next order. The best! Right before the appointment time, my appointment was rescheduled by Handy team to a later date based … The technician arrived promptly as scheduled bringing all necessary tools. 5 star 64% 4 star 20% 3 star 14% 2 star 3% 1 star 0% (0%) 0% Handy Manny. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. No you simple idiots, I require assistance with housekeeping, it's more than frustrating. The screws were not inside the walls all the way. Couldn’t recommend Handypay enough. Every transaction with them has been smooth (even when I had a reimbursement). He never showed, I call handy at 9 & 10 AM and both times they said he was 20 miles out. Bought a garage opener at Lowe's and paid $129.00 installation. My handy worker was awesome Byron showed up early, brought his own tools & adhered to all covid19 guidelines. He did an outstanding job, arriving on time, and cleaning up behind his work. 0 Sign in / look up order Locations Cart 0 Trucks; Trailers & Towing Trailers & Towing. 1 review. We're saddened to hear about your experience with Handy. Book in 60 seconds. Guy didn't finish one of the pieces because he said screws were missing. They do not use professionals. Liked the phone and it is so convenient.... Wow what can I say Google knocked it out of the ballpark with this phone I've had a note 20 note 10+ Samsung Samsung ultra and I phone and by far for the money this is the best phone good work Google keep it up" "Liked the phone and it is so convenient.... Show more. I've used Handy twice before with very good results and yesterday was no different. If you have any complain or any thing you think that you should tell us about feel free to contact as now.

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